HobbyPartz clearly doesn't have QUALITY CONTROL
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Jan 23, 2013
, 06:49 PM
United States, CA, Industry
Joined Jan 2011
We sincerely apologize for the experience you've received. I'd be more than happy to help you here though. What was your order number?
Originally Posted by
Ordered 2x10000 MAH GensAce HardCase lipo, (Let me say that this is my first experience ever with the company and it has been an awful one from the moment I entered my credit card information) .
Lipos came today, guess what ? one of them reads zero voltage. Honestly? How hard is it to take out a multi meter and touch leads? Why waste every ones time and money because the company is too lazy or too cheap too pay someone to test the flipping batteries. It's like going out and buying a brand new car that wont start, you think that would be the first thing they check.
I entered a ticket for RMA. I notified my bank as well, I'm half expecting to get a response back telling me to pay for shipping back to hobbypartz, if that's the case I'll do a chargeback and take my money elsewhere. I'm thankful that I didn't cheap out on my charger , I ordered a hyperion eos720i from maxamps and had some issue with the order (not their fault) and they corrected it in a heartbeat, no questions asked and shipped me out my part next day with no extra charge, THAT is customer service. I will gladly pay the 80-100$ difference for maxamp batteries now that I know of their service. Last time I ever order from hobbypartz, I honestly don't care what they do to try to resolve it, there are plenty other companies out there who actually care about the customer.
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