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Old Jan 09, 2013, 04:17 PM
goldham is offline
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United States, CA, Bakersfield
Joined Jan 2013
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Re: Order yhst-62196343123315-359714

Update: Was told by customer service (after waiting on hold for around 30 minutes) that they were going to ship my order via UPS ground and that they would remove the $57.05 for next day shipping that I had originally selected, I confirmed with the rep that the ground shipping qualified for the advertised "free shipping on orders over $100" promotion. I made sure to ask the rep one extra time before hanging up if everything was taken care of, they said yes and informed me of the new total on my order with the shipping removed ($174.38).

Checked my bank account a few minutes ago and Hobbypartz charged me the full $231.43 after I spoke with the rep on the phone. I'm always leery of online companies that charge your card prior to processing an order, this is no exception.

I went from being hopeful to being disappointed. I'll keep everyone posted.
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