Originally Posted by crazyj
I just got lucky today, and ran into a GoPro employee at my LHS. He took my bad GoPro and gave me his good Hero 3 Black. He was very kind to help me out. Now, I'm a happy GoPro Hero 3 owner. It's amazing to see how a properly functioning camera actually works - the menus and everything seems to respond instantly. I didn't realize how screwy my camera was until I played with another.
You can't beat the personal support I got from GoPro today. ;-)
Glad you got it sorted. Other than menu crashes before the latest firmware, I have been lucky to not have issues with mine. Guessing there are some quality issues with the first batches getting rushed to the market.
Anyone still getting frozen cams or heat during idle should contact gopro and urge for a replacement. They replaced my hero2 due to a lens defect no questions. When they do respond I have found them quick to rectify issues.