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Old Dec 18, 2012, 06:13 PM
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Port Coquitlam, BC CANADA
Joined Jun 2009
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[QUOTE=Nitro_Nancy;23561221]Hey guys! Thanks for the honest feedback and we are well aware of the improvements that need to be made. Here is a interesting video to take a look at.
For the customers who need further assistance with their orders I will be waiting patiently to help you guys out! [QUOTE]

Thank you. At least there is an admission that improvements need to be made. Let us hope they will be made. The BBB video is a defense but it does little in the face of multiple customer complaints launched both here and on another hobby based web site. The video cited companies large and small that had a handful of complaints with the BBB. Hobby Partz has significantly more than a handful. There has been no evidence presented accusing the BBB of attempting to extort money from Hobby Partz.

We hope for a better managed company in the next year.
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