Originally Posted by Mr Kamikaze
The kits are double boxed and fully taped down. I don't know of anyone who does more. Sounds like you need to ask your postal service.
I have also found their packaging to be more than sufficient. Which is why I would love to hear more of this story, some details before he puts the blame on PA. We all know postal carriers have no regard for treatment of packages and they could give a damn of the contents. It is very likely that the package was mishandled, but with the sparse information provided I think it is unfair to blame PA without pics and more details.