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Old Oct 30, 2012, 08:35 PM
Dirt-Torpedo is offline
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...just an earth bound misfit
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Joined Mar 2010
660 Posts
My measures of performance are heavily biased towards reliability. Trust and confidence are a huge part of the customer experience, and the absolute best of customer support (I never saw it) is cold comfort if one's joy is disrupted by a non-stop concern about the model going into a random ballistic trajectory.
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