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Old Sep 27, 2012, 04:43 PM
Little-Acorn is offline
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San Diego, CA
Joined Dec 2006
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Ordering a Super Sky Surfer from Banana Hobby

Originally Posted by Little-Acorn View Post
Fair warning. That sort of thing has apparently going on with BH for many years, according to several people who warned me.

I will report in detail my next transaction with them, good or bad.
I just called the Customer Service number for Banana Hobby, 626-373-2288. Their website says their phone hours start at 9:00 AM Monday thru Friday. I called at 9:05 AM, got a recording saying they were closed and that their business hours are 9 to 6, and I should call back during those hours or fill out the form on their Customer Service website.

Filled out the contact form in the Customer Service part of their website and sent it in, then called again at 9:10AM. Same result.

Here we go again.



Called them again at 9:15AM, this time got thru, talked to Larry. Set up the order, he said they would call after it was set up and make final arrangements. So far so good. I hope to go there tomorrow (Friday) and pick the plane up (ARF Super Sky Surfer), we'll see what "appointment" we can arrange.

Anybody have anything they'd like to have checked out when I'm there? Inquiring about an order, or missing parts, etc.? Hopefully it will be tomorrow, depends on what happens if/when they call back "shortly".

So far things have been pretty smooth, no real problems.
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