View Single Post
Old Jul 27, 2012, 11:02 PM
winggunner46 is offline
Find More Posts by winggunner46
Registered User
Joined Dec 2010
93 Posts
You are lucky

My sky trainer (large) problem has yet to be resolved. Even after I sent them the parts and full 8 x 10 B&W glossy photos. I am happy for you, but their lack of interest in my problem will result in my not buying another of their planes. Good planes, but in my case (I can not speak for others) their customer service sucks.
When I buy a plane I expect that some point in time I will nose it in or hit a tree. That is my fault, but when following Jeff's video, and they are good, for doing the flaps and the flap is glued/taped on so tight that it is impossible to get one side loose that it breaks. The answer I got was " we are not responsible for customer breakerage. I bought at the same time a spare set of left and right wings and two each of of rudders and elevators. I would include a copy of the invoice, BUT THEY DO NOT include an invoice. They don't even email you one. These are not GOOD business pratices.
winggunner46 is offline Find More Posts by winggunner46
Reply With Quote