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Old Jul 02, 2012, 03:53 AM
keyman923 is offline
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Former Futaba employee
Joined Aug 2006
1,185 Posts
Quote:
Originally Posted by Nitro_Gary View Post
Certainly! There is a 30 day warranty on all our products that start on the day you receive them. Anytime within those 30 days, if there is something wrong with the product upon receipt or something happens as a result of manufacturer defect, please feel free to contact our CS department by visiting this link: http://www.hobbypartz.com/cs.html and use the form of communication you are comfortable with to let them know your concerns and we'll be glad to help you out however we can. If you need technical help, please make sure to note so during the ticket submission process or by using extension #3 if you are calling in.
But here's the problem according to that link and I quote
"*** Returns, exchanges, and refunds are not allowed if the item has been used or flown

How can a customer tell if a motor or anything is bad before he uses it?

Also what is a customer to do if he or she receives this as a gift ie birthday/christmas etc. and doesn't get it till after the 30 days are up? What about people in cold climates that might take a couple months to get decent flying weather? Are you suggesting people not buy then? I'm sorry but at some of those prices 30 days is waaaaaay toooooooo short, Look at all the other dealers offering 6 months to 2 years warranty.
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