I have seen all those videos. Doesn't help our situation out though, does it!!!
I ordered some replacement wings, tail and stabilizer from rangevideo.com. They have all the spare parts in stock except the fuselage. The stabilizer I got in was the larger v2 version so I'll swap that out and see how she flies with that change. Still won't be able to turn the stabilization off though.
Looks like there just won't be any customer service responses from Mike, so I'll be sure to mention that at every opportunity I get and I'll be spending my money somewhere else as well. Besdides, the plane is $40.00 cheaper at www.rangevideo.com