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Old May 13, 2012, 08:32 PM
countilaw is offline
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United States, TX, Grand Prairie
Joined Jan 2012
239 Posts
If I order a 16 oz fuel tank from HK, and they ship me a 8 oz tank, YEAH, they should be responsible for the shipping costs.

If I order a Biplane and they send me a monoplane, YEAH, HK should be responsible for shipping.

If I order a battery pack from HK and they ship me a dead on arrival battery pack after they advertise that they (HOBBY KING) checks each and every battery pack before shipping, YEAH, HK should be responsible for shipping.

At my local hobby shop, if I get a bad battery pack, (which has never happened) and I take it back, the owner usually throws in something extra for free for my inconvenience. HOBBY KING will just stall you for several months through their non existant online service, un answered e-mails, until the exchange period has expired and then want to charge you shipping back and shipping again for the replacement battery.

So the so called cheaper battery just cost 3 or 4 times what my LHS charged.

SO TO ANSWER YOU POLL, YES, Hobby King should be responsible for all the shipping charges.

Frank
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