Originally Posted by edsmith
I have a Spektrum DX8 transmitter that was on the recall list at Horizon Hobby. I responded to their online querry and they sent me an RMA and shipping lable. They paid to ship it back to them even though I bought it at my LHS, and they repaired it and paid to ship it back all at no charge to me.
Yep, if an online vendor sends me the wrong stuff or something that doesn't work right out of the box they should pay to replace it and that includes shipping. BP hobbies is an online vendor and they have done that for me twice, why should any other online vendor be different.
Yes! I've got a fish hooked.
Now. the next time you get a defective item from your LHS, can you pls ask them to pay for your gas, and also get that filmed or a receipt showing return of your gas and let us know what their response is.