View Single Post
Old Apr 10, 2012, 07:18 PM
javipons22 is offline
Find More Posts by javipons22
Registered User
Joined Mar 2011
76 Posts
I've had a similar episode , but with a faulty charger, sent it back with a RMA code and all the stuff needed ( ofcourse I payed for shipping) ... Took like a month for them to replace it with a new one , but finally I got a new charger back (Turnigy acucell 6) .. I did not have to pay the shipping that time , so i dont think they will charge you again the 97.00 ( lets hope so) ...

Another thing , the live support and the support center in hobbyking is really , really slow ... I contacted one of the live chat operators today and told him if he could inform their manager that is really difficult to spend an hour a day waiting for live chat to respond ( besides you dont get notifications on when they return your call , so you must stand by the screen seeing if they answer or not) ... Today it took me around an hour , and the waiting gets longer every day... I remember a year ago , you just had to wait 10 minutes or so .. Lets hope it gets back to being what it was before..

I opened up a post about this in the hobbyking forum , but I have lost hope on getting an answer, anyways here is the link if anybody wants to write something in complaint with the service
javipons22 is offline Find More Posts by javipons22
Reply With Quote