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Old Mar 26, 2012, 03:58 PM
MikeMayberry is offline
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Hitec/Multiplex USA
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Poway, California, United States
Joined Sep 2000
4,213 Posts
Quote:
Originally Posted by EdmundGerber View Post
I emailed service@hitecrcd.com on Friday, but have received no response as of yet - not even an acknowledgement of receipt. What's the average turn-around time in answering emails at Hitec?

I ask because a friend emailed mulitplex with a couple of questions regarding a mini-mag, last December, and he's still waiting for a response....
Typically one to two business days. Sorry, we do not work weekends... well not in the office at least, we do make it to many shows and events each year!

I suspect your friends email to Multiplex was either lost or accidentally overlooked so you might suggest he resend it instead of continuing to wait for a reply.

Mike.
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