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Old Feb 15, 2012, 10:34 AM
3d astronaut is offline
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United States, MI, Kalamazoo
Joined Sep 2011
4,118 Posts
My customer service with HK has been great. If you order a back ordered item, it states that it can take up to 30 days for the item to be back in stock. All you have to do is go onto the website and click on the live chat option and you will be connected to someone who can cancel your order. Its really not that difficult. They are catching up from the Chinese New Year and their website states that they were going to be behind for a while as its a busy time of year over there.
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