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Old Oct 24, 2011, 01:46 PM
hoppy is offline
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Space Coast USA
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Space Coast
Joined Oct 2000
22,028 Posts
Sign in and go to Support page.

Go down to "Wrong item received or parcel missing items."

Click on Support Centre

Click on Submit a Request

Tell them what you want to do. Include order number.
If you want to cancel the present order, say cancel and tell them to refund product cost and shipping cost to PayPal (If you used PayPal).

If they convert your payment to credits, you cannot use credits to pay for shipping.
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