Thread: Careful! Steigeisen Servo big Issue
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Old Oct 18, 2011, 12:18 PM
STRATAIR is offline
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Austria
Joined Jul 2004
49 Posts
Hi to all,
we try to install good servos. We try to find out bad servos:
- we test them out of the box
- after glueing servos, before closing the mold we test them
- before delivery we test the servos

If there is a servo problem or ANY other issue we try to help customer/pilot as fast as possible. Even on weekend!

Mario has a problem with the servo. It is shi. and I hate it too but I CANNOT change it. I am not the servo producer and I CANNOT look into a servo and I CANNOT know if a servo becomes faulty or not.

Changing the servo is the correct answer. What else?
Chile - Austria is not the nearest distance and we have to solve it as soon as possible. That was the reason why I wrote Mario that instructions.
Of course the replacement servo (of course free of charge) is already on the way to Mario since today morning.

The only way to avoid such servo issue is not to install servos in wing.

IŽd like to improve our service! I am open for constructive inputs.

Best regards,
Rainer Stratberger
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