Originally Posted by issr7
or is it that you want to pay low prices but demand higher service?
***I'M IN NOW WAY AFFILIATED WITH HOBBY KING***
No, I would like them to be honor the service that they advertise on their website.
Nothing more....Nothing less....
I do shop at my local hobby store - in fact 98% of my business goes to them.
By posting my experience here I am hopefully making others aware that what HK promise on their website is clearly not how they operate - just as I would do for any other hobby shop that offers services that it admits it cannot deliver. If people are still happy to do business that way...then good for them. I know many who wont support these types of sellers.
Some of their practices are also ethically questionable - like the picture of "Ricky" on their online support when the picture is clearly not the person at the other end. No biggie - but sort of misleading and leads one to question how far they would go to mislead people.
As I have said before, this type of marketing and practice might be common in China, but it will not bode well for their new Australian store if this is how they conduct themselves.