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Old Jan 14, 2010, 09:49 PM
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Kool Kats Fly RC!! AMA 30462
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United States, CA, Baywood-Los Osos
Joined Feb 2009
2,838 Posts
Quote:
Originally Posted by FIXXIN2FLY View Post
Nina, I thiink your website is in need of a little attention. When you log back in it puts your email in the username box and says invalid password. I have talked to 3 friends that gave up trying to order. And I started an order and selected the $2.00 option on shipping, then changed my mind but it wont allow me to order without the same $2.00 option. I dont know, maybe will order, maybe not. Regardless, you should have someone look into it.
From what I was led to understand, the $2 is not a shipping charge but is an "insurance" fee. Standard shipping is actually "free", confusing isn't it? There is obviously a very pronounced translation issue going on with the website, and it's nearly impossible to find out what's up with an order till it actually arrives; but I've found them to be very responsive in general to their customers. At least they seem to be trying to do a good job, and the products are high quality and very inexpensive. Good luck!
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