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        Discussion Is my package lost

#1 matchpoint Dec 29, 2012 10:55 PM

Is my package lost
 
1st package-Ordered 25 dollars worth of parts on Dec 5th, Processed through sort facility December 15th. Still hasnt shown up.

2nd package-Ordered 300 dollars worth of parts Dec 18th, Processed through sort facility December 23rd, and delivered today.

The second one showed up before the first one doesnt even make sense. Should I contact Hobbyking yet or since it hasnt been 30 days yet I should just wait.

#2 hoppy Dec 30, 2012 08:36 AM

I have found that the smaller low $ packages take longer to arrive for some reason. My last one was almost 30 days in transit and that was not during the holidays.
You got a good delivery time on that 2nd order.

If you don't get your package and used PayPal to buy it, you can open a dispute within 45 days of your payment and try to work out the problem with the seller through the Dispute Resolution process in the Resolution Center. If you're unable to resolve the dispute, you can escalate the dispute to a claim within 20 days of the date the dispute was opened. If you do not escalate the dispute to a claim within 20 days, PayPal will close the dispute.

#3 matchpoint Dec 30, 2012 12:41 PM

sounds like I should just wait a little longer first

thanks

#4 flightdeck Dec 30, 2012 02:25 PM

depending what part of the world you are plays a role.My USA delivery can be 3 to 4 weeks.

#5 matchpoint Dec 30, 2012 05:41 PM

California, US. The package coming from China, just like the second package did.

#6 3d astronaut Dec 31, 2012 11:35 AM

The time on these things vary. Never pay for the cheapest shipping and expect to have it in a week. EMS is expensive because its coming from literally half a world away. Give it some time, your package will surely arrive!

#7 valanti256 Dec 31, 2012 01:38 PM

Quote:

Originally Posted by matchpoint (Post 23656596)
1st package-Ordered 25 dollars worth of parts on Dec 5th, Processed through sort facility December 15th. Still hasnt shown up.

2nd package-Ordered 300 dollars worth of parts Dec 18th, Processed through sort facility December 23rd, and delivered today.

The second one showed up before the first one doesnt even make sense. Should I contact Hobbyking yet or since it hasnt been 30 days yet I should just wait.

I'd wait a little longer it's a busy time of year but make sure you open a Paypal dispute before day 45 if it fails to arrive. It's insanely great buyer protection and it's free.
Happy New Year

#8 pda4you Dec 31, 2012 01:43 PM

Welcome to Christmas time shipping. :)

#9 matchpoint Dec 31, 2012 06:57 PM

actually I got it today. :-D

#10 quadcopter007fpv Jan 03, 2013 03:16 PM

also if you order lipo batts (cuz they can go up in flames) with your order, you have to have a certain kind of shipping , usually faster and more expensive , with the smaller parts and smaller orders the china version of usps is veryy slow very , i had multi rotor props take 6 weeks and turnigy batts take 6 days


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