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        Alert They think we're stupid/

#1 wks01954 Oct 27, 2012 06:18 PM

They think we're stupid/
 
Can you belive that Banana Hobby would offer "Free Shipping" then raise their prices to cover the shipping cost.
FMS F6U Giant Corsair was $189.90 two days ago. Now with "Free Shipping" it's $209.90.
Duh! They want us to think they're giving us a deal.
All they have done is insult my intelligence.
Don't like Hobby King, but at least they don't play games.

#2 FLYBOB54 Oct 28, 2012 10:15 AM

Their "free shipping" offer actually costs me more than the regular price without shipping !
I feel insulted as well.

#3 rogue wolf Oct 28, 2012 11:50 AM

Probably depends on where you live. I live in NJ so it's cross country for me. From the old prices I remember, the increases in prices are about even with shipping costs. I imagine they just took their highest shipping and just added it straight across the board. The real question is whether they reduced the cost of the faster rate shipping (which I never use) to compensate for the price of shipping in the base cost of the product.


Edit to add: Just double checked using the new system to recreate my last order. With the new pricing there is about $10 saved in total with the old pricing. What really kills you is the price increase for small items like batteries or parts which scales faster than the shipping ever did.

#4 MRrcRC Oct 30, 2012 09:22 AM

the free shipping only applies to orders above $149 and the lower 48 states and they charge a premium for oversize. so if u wanted a cheap plane and lived canada, the prices have gone way up
an $80 plane i wanted now costs $100, a 25% increase

#5 Forrest Gump 23 Oct 30, 2012 10:49 AM

Lets send them a clear message, dont buy from them.

#6 MRrcRC Oct 31, 2012 03:09 AM

i have made numerous purchases from banana in the past and was quite happy with them and the customer service i had received from a defective servo. they sent a replacement servo asap. i have not bought anything since they have raised their prices and their "free shipping" offer as that doesn't apply to me. as it stands, i can get the same plane from rc castle for less but banana has a part i need. i will wait for a good sale (a real sale) to come or i just wont buy the plane from them. this is just a hobby for me and i have many planes in my squad so i can wait it out (its been over a year since i've been waiting for the part).

#7 Sebastian_BHcsr Nov 01, 2012 02:14 PM

Hi pilots! In response to the recent price changes, our marketing team is currently working on further upcoming changes. I do appreciate the all of the feedback received here on RCGroups, therefore I will also work closely with our marketing team to ensure that your voices are heard. Please stay tuned! Thanks! -Seba

#8 Forrest Gump 23 Nov 03, 2012 12:51 AM

Quote:

Originally Posted by Sebastian_BHcsr (Post 23157055)
Hi pilots! In response to the recent price changes, our marketing team is currently working on further upcoming changes. I do appreciate the all of the feedback received here on RCGroups, therefore I will also work closely with our marketing team to ensure that your voices are heard. Please stay tuned! Thanks! -Seba

What the :censored:is an oversize fee?

#9 rogue wolf Nov 03, 2012 05:20 PM

Quote:

Originally Posted by Forrest Gump 23 (Post 23170132)
What the :censored:is an oversize fee?

http://pe.usps.com/businessmail101/m...cs/parcels.htm

Most companies I know of charge for oversize shipping. For instance Horizon has free shipping for orders over $100 except for oversize.

#10 JLogan Nov 04, 2012 03:08 PM

Quote:

Originally Posted by rogue wolf (Post 23174580)
http://pe.usps.com/businessmail101/m...cs/parcels.htm

Most companies I know of charge for oversize shipping. For instance Horizon has free shipping for orders over $100 except for oversize.

Ture, but what is oversized at BH would be free shipping at others.

John

#11 kydawg1 Nov 18, 2012 06:51 AM

Quote:

Originally Posted by JLogan (Post 23181662)
Ture, but what is oversized at BH would be free shipping at others.

John

Agreed....and coincidentally....when no free shipping....no oversize charge... FUNNY how that works and thankfully none of us noticed .

BH is losing customers to their competition and they just cannot figure out why.

#12 banana hobby Nov 18, 2012 10:19 AM

Guys, I understand what you all are saying here. However, products in every part of our lives rise and decline in cost. Banana Hobby raising the price for a certain product or products should not be looked at in a way that we are trying to "fool" our patrons. I am not here to argue with any of you in the reasons why and how you see the prices going up a bit. I am here to say that I listen to what you are saying and will forward this to the management. Again, thank you for voicing your concerns.

Regards,

Pete

#13 sonic liner Nov 18, 2012 06:42 PM

Violins and tissue's...is that all he gets ?.
 
Quote:

Originally Posted by banana hobby (Post 23299366)
Guys, I understand what you all are saying here. I am here to say that I listen to what you are saying and will forward this to the management. Again, thank you for voicing your concerns.

Regards,

Pete

Wow....Pete's gone out of his way for years to bring all kinds of cool planes and Heli's to our market place. Yes, the ones in your hangar now, remember.

It seems like he cant do enough......gets lashed....by the " Group "....I mean why even bother.Its a long swim back from China....plane ride....as well booking containers on the giant ships that have to be maintained, fueled, insured, crew members paid.....the list must be endless, just like the complaints.

Build a fricken kit....scratch build...dont build....look the other way....change the channel or cork the whine for awhile. He is so busy lately and even helps on the Big jolt funfly to boot, produces countless vidios.....works with these factories....and still has to do all of the day to day chores we all do....even when he is sick !. No one has seen their books....The V7 Petie's came in and sold out in one day........Hmmmm.....go figya.

All of the wizzing and moaning isent going to help this company, or any other company get better....its a slap in the face. Fly the planes you have sitting around that are past their maiden fever stage. Why did you buy them in the first place ?.

Remember he says " Hey pilots " Whats going on at the start of every vidio.

I wonder if you would travel to your LHS and unload on them face to face.....Not.

Happy Holidays Pete !.

Pete Lane

#14 JLogan Nov 18, 2012 07:59 PM

Quote:

Originally Posted by sonic liner (Post 23302980)
Wow....Pete's gone out of his way for years to bring all kinds of cool planes and Heli's to our market place. Yes, the ones in your hangar now, remember.

It seems like he cant do enough......gets lashed....by the " Group "....I mean why even bother.Its a long swim back from China....plane ride....as well booking containers on the giant ships that have to be maintained, fueled, insured, crew members paid.....the list must be endless, just like the complaints.

Build a fricken kit....scratch build...dont build....look the other way....change the channel or cork the whine for awhile. He is so busy lately and even helps on the Big jolt funfly to boot, produces countless vidios.....works with these factories....and still has to do all of the day to day chores we all do....even when he is sick !. No one has seen their books....The V7 Petie's came in and sold out in one day........Hmmmm.....go figya.

All of the wizzing and moaning isent going to help this company, or any other company get better....its a slap in the face. Fly the planes you have sitting around that are past their maiden fever stage. Why did you buy them in the first place ?.

Remember he says " Hey pilots " Whats going on at the start of every vidio.

I wonder if you would travel to your LHS and unload on them face to face.....Not.

Happy Holidays Pete !.

Pete Lane

One can only do so much work, good or bad. When you need many more than that.. This company has a D ratting from the Better Business Bureau. They have earned that. I for one belive Pete feels real bad when he must push a junk aircraft but after all his job is to push sale with whatever BH has in stock. sticking it to their customers just before the Holidays is not going to help this company. Don't wonder any longer about me. I for sure would travel to my local hobby shop and unload on them if they took care of me like BH takes care of their customers.

John

#15 kydawg1 Nov 30, 2012 10:54 AM

Quote:

Originally Posted by sonic liner (Post 23302980)
Wow....Pete's gone out of his way for years to bring all kinds of cool planes and Heli's to our market place. Yes, the ones in your hangar now, remember.

It seems like he cant do enough......gets lashed....by the " Group "....I mean why even bother.Its a long swim back from China....plane ride....as well booking containers on the giant ships that have to be maintained, fueled, insured, crew members paid.....the list must be endless, just like the complaints.

Build a fricken kit....scratch build...dont build....look the other way....change the channel or cork the whine for awhile. He is so busy lately and even helps on the Big jolt funfly to boot, produces countless vidios.....works with these factories....and still has to do all of the day to day chores we all do....even when he is sick !. No one has seen their books....The V7 Petie's came in and sold out in one day........Hmmmm.....go figya.

All of the wizzing and moaning isent going to help this company, or any other company get better....its a slap in the face. Fly the planes you have sitting around that are past their maiden fever stage. Why did you buy them in the first place ?.

Remember he says " Hey pilots " Whats going on at the start of every vidio.

I wonder if you would travel to your LHS and unload on them face to face.....Not.

Happy Holidays Pete !.

Pete Lane

Irregardless of Pete....... their business practice needs improvement. PERIOD. It has been reported many times before. Getting better, YES. Still needs work.

I spend my money with the best company, with the best products, with the best deal.

As far an face to face unload at my LHS..... I call them out ALL THE TIME and chew on them for prices as well.... oh yeah to their face.

If they want my money, they need to earn my money. If they don't, they lose my purchase. It is a very simple formula.

Rule #1 in busniess- "Consumer is KING."


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