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        Alert SUNSKY = NO response, NO refund, NO money

#1 vishay Sep 24, 2012 11:16 AM

SUNSKY = NO response, NO refund, NO money
 
I'm writting to you to warning you about SUNSKY.
I purchased Video transmitter and receiver from them, i received the packet, i tested it but the transmitter don't change the frequency. I told them, and they ask me to send it to them. I sent it with tracking number, they told me that they received the packet and they said that everything o.k and the trasnmitter works fine. from this moment, they stop to response to my messege and says that there is process of refund. i sent every few days message. until today - no response, no refund NO MONEY BACK.

Tomer Fly‏ tomerfly@gmail.com
defective transmitter. i can't change the transmitter frequency.

summer_xia‏ summer_xia@sun-usb.com‏

Dear Friend,

Attachment is the instruction about transmitter,please use it according to it and try again.

If any questions,please contact me freely.
Best Regards
Summer Xia
Shenzhen SUNSKY Technology Limited
27/P,B Wing,Windows Building,Huaqiangbei Road,Futian District.Shenzhen.China
Tel:86-755-61302080 ext:843
Fax:86-755-61302090
Mobile:86-13480821832
Email:summer_xia@sun-usb.com
MSN:summer_xia@sun-usb.com
Yahoo:sunsky.summer_xia@yahoo.com

Skype:summer-xia1014
Website:
http://www.sunsky-online.com

R9(O@$_2ICV3{`BH5G`098M.jpg
115K הצג הורד

Tomer Fly‏ tomerfly@gmail.com‏
13 אוגוסט

summer_xia
i know it, it's still don't change the frequency.
I'm very dissapointed. I want to send it back to you (all the packet), and refund me.
what is the address?


summer_xia‏ summer_xia@sun-usb.com‏
13 אוגוסט


Dear Friend,

You can send it back to us for checking and fixing.There is address under my signature.


Tomer Fly‏ tomerfly@gmail.com‏
13 אוגוסט

summer_xia
i will send it to you, but i want refund. it's not functional.


Tomer Fly‏ tomerfly@gmail.com‏
19 אוגוסט

summer_xia
o.k i will send it to you, but i need refund. it's not functional.


Tomer Fly‏ tomerfly@gmail.com‏
21 אוגוסט

summer_xia
i sent it back to you:
tracking number: RR136866885IL

please update me, o.k?


summer_xia‏ summer_xia@sun-usb.com‏
21 אוגוסט


Dear Tomer,

OK,noted.


summer_xia‏
7 ספטמבר

אני
אנגלית
עברית תרגם הודעה
השבת עבור: אנגלית
Dear Tomer,

We received your product,after test it,our engineer said it's ok,no any problem,so maybe because the way you used is wrong.

Any way,we will refund the payment which is $33.3 to your paypal,but please wait for more days since there is a process to apply for refunding money.


Tomer Fly‏ tomerfly@gmail.com‏
7 ספטמבר

summer_xia
it's defective item, you can't change the transmitting channel in the transmitter. because it's defective item you should refund me also the shipping cost.
please update me.


Tomer Fly‏ tomerfly@gmail.com‏
9 ספטמבר

summer_xia
why no response?
why no refund?


summer_xia‏
10 ספטמבר

אני
אנגלית
עברית תרגם הודעה
השבת עבור: אנגלית
Please wait for more days as I told you there is a process to apply the refund.And we can't refund the shipping cost to you because this cost is not received by us,it's received by shipping agency,how can we refund the money which we didn't accpet.


Tomer Fly‏ tomerfly@gmail.com‏
14 ספטמבר (לפני 10 ימים)

summer_xia
you received the item one week ago, why you didn't refund me yet? it's does'nt sense. you need weeks to "process refund"?. I'm user of RCGROUP forums, hobbies know about you only from this forum. but why you not refund me? stop to tell me that you need to "process refund". please just refund me. i need this money.


summer_xia‏
15 ספטמבר (לפני 9 ימים)


Dear Tomer,

Sorry for the delay,let me push our accountant again.


Tomer Fly‏ tomerfly@gmail.com‏
15 ספטמבר (לפני 9 ימים)

summer_xia
please update me today. it's doesn't sense. it's not o.k.


Tomer Fly‏ tomerfly@gmail.com‏
21 ספטמבר (לפני 3 ימים)

summer_xia
why you don't answer?

#2 itjensen Apr 14, 2013 02:21 PM

More warnings
 
I just had similar experience with AHAPPYDEAL
If any seller ask you to return bad item, SAY NO.
Open paypal dispute if you can and DO NOT close case before issue is solved, that is you get a refund, new item or new shipping confirmation.

#3 octane81 Apr 14, 2013 02:28 PM

Problem is paypal will side with the seller , and not give you a refund if you dont ship it back.


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