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        Rant Bogus Dealer

#1 mundo330 Mar 19, 2012 09:29 PM

Bogus Dealer
 
This Dealer has sent me e-mail spam for over a year and if I order they cancel the order.
What is your problem HobbyPartz!
You send me unsolicited e-mails!
I try to order items from you and you charge me for whole order and send me less than half. when I try to contact you on the issue I get no reply (via phone, e-mail and your forum) for over one week, so I reverse the charge. Then you call me up and curse at me. I tell you I want to pay for what I received and in good faith send you a paypal for the amount plus a little for fees (at my own accord)!
Months latter for some reason I decide to give you another chance! I felt maybe you had a bad week?
You cancel my order with no reason or contact, but you keep my money!
It takes 2 weeks of e-mails, forum messages and finally I reach you by phone and after almost an hour of your denial you agree to reimburse me. And that takes two weeks to show up!
I have asked to be removed from your list!
I have tried everything to get off your list!
Now almost a year later my son tries to order from you on my paypal and you cancel the order with no explanation! At least you reimbursed the charge this time!
What is your problem HobbyPartz??????
You Do NOT KNOW THE MEANING OF CUSTOMER SERVICE!

#2 neck Mar 20, 2012 01:58 PM

Wow. I bet there is more to this....:rolleyes:
I've order lots of stuff from them with one minor hiccup. Wrong battery sent. They sent the correct one and told me to keep the original. I'm sure everyone has issues with them but some people want the world but for economical prices. Who does this anymore?

#3 NitroTechnician Mar 20, 2012 03:19 PM

Hello mundo330,

I am sorry to hear that you are experiencing problems. May I have your order number so I can take a look at what's going on please?

Thank you,
Danny

#4 mundo330 Mar 23, 2012 10:15 PM

Does what MR Neck?
 
Your statement makes no sense! I told it just as it is! And do not give me "the world on a shoe string crap". I guess you never shop at Home Depot or Lowe's! Everyone wants a bargain but.... No I was looking for specific items that at the time only they had in the U.S. And I do not think an e-mail message or even a note received with the order is too much to ask for when a company does not ship complete.

#5 neck Mar 23, 2012 10:26 PM

I'm not surprised you don't understand. It's ok. Your very first statement tells all.

The beauty here is...I can say almost anything I want. ;)

The sad fact is you'll order from them again. Then post another complaint here claiming foul.

#6 elcid79 Apr 16, 2012 09:39 PM

Don't be so angry. You will win more flies with honey. I am sure people will be willing to help and share experiences. But not if your being a jerk. I had a problem w a competitor. And I just asked some questions. People helped me resolve it really fast.

#7 mundo330 Aug 01, 2012 10:27 PM

Right "I am the bad guy"
 
http://www.la.bbb.org/business-revie...ry-CA-13212870

I wish I had seen this first!
An "F" Rating... Big Surprise!

#8 carlt1912 Sep 10, 2012 06:08 PM

many orders, couple of problems
 
I placed at least 1500 bucks with the HP groups over the past three years and only two small problems that HP fixed within a few weeks. I recommend them all the time and no one I know has had any complaints.


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