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View Full Version : Help! Looking for RMA info


Mike_Then
Oct 14, 2008, 10:14 AM
Good morning,

I sent a Jeti 77 Opto ESC in for RMA almost three weeks ago. I called Hobby Lobby after it had been a week to ask for a status, and I was told the package wasn't received yet. That concerns me, as I'm in NC and Hobby Lobby is in Tennessee, one state over. It shouldn't take that long to get there.

I called back Thursday (10/9) and left a message, asking if my RMA had been received yet. At that time, it was over two weeks since I mailed the ESC for RMA. I have yet to receive a reply from Hobby Lobby. If the package arrived and hasn't been processed yet, I'm totally fine with that - I just want to know it's been received. Can someone at Hobby Lobby help me with this? Thanks!

Flyboone
Oct 14, 2008, 10:28 AM
Hi Mike,
First let me apologize for the delay. Please send me a PM with your details and I'll find out where we are at with your return today.

Thanks,
Jason Cole
Hobby-Lobby

Mike_Then
Oct 14, 2008, 11:03 AM
PM has been sent; thanks Jason!