Millennium R/C is the best at customer service

[galaxiex]

I'm sure everyone posting here already knows this,
but I am very impressed with the customer sevice from Millennium R/C.

Today I tried to make an order for some X-Gear, and due to problems with the website, my order would not go thru. (International order to Canada)

I emailed Millennium about the problem and within hours I had a reply, and an hour after that Karen emailed me my invioce, and all I had to do was click the link in it to be taken to PayPal.
One more click and it was paid for.
Doesn't get any easier than that.

I have only ordered twice from Millennium (the above order being the 2nd time)

Sure wish all online vendors handled customer service as good as this!

Thank You James and Karen! :D

[mbragdon]

I second that, customer service second to none!!!!!

[SHELBY1]

Ditto, After seeing the quality of the SSX, I ordered a wing kit to build a night wing and some other misc stuff. Next day I get an email from Karen stating that the postage was off and they were refunding $5.00.

I've never evver had something like that happen before.

And a good deed does not get forgotten. I ordered 17 more SSX PARF's last week for my clubmates, for our fly in next month.

[ClipperBill]

Ditto here too!!!!

[jkarpy]

Thanks, I really appreciate the nice comments. I am a strong believer that customer service can make or break a business. We will always go the extra mile to keep our customers happy.

James J Karpy

President and CEO Millennium R/C

[rcproptester]

They sure do eat a lot though! Especially anything grilled or boiled :D ;) :D ;) :D ;) :D ;)