Installing Data Recording software on new computer

[Alan Hahn]

I have a V2 Micropower Data recorder, and recently tried to move it from an older W2000 computer (where everything worked just fine) to a newer XP computer. I just downloaded the new ET software onto the new machine, and that seemed to go just fine.

The problem occurs when I launch the software, and then go through the Recorder Configuration software. When I plug in my Recorder, the "Next" button never "ungrays", indicating that the computer doesn't recognize my data recorder.

Now the recorder is blinking, but it is giving me the 2 blink flashes, indicating it is filled up (which is likely since I have been doing some rpm measurements on the bench on unloaded motors---so I would not be surprised that it is fllled up.

However I am wondering that since the software may think this is a new recorder, and that it is confused by seeing this recorder isn't blank.

Now I did try the System "New Hardware" Wizard, but it doesn't recognize the recorder either (as installed or anything), so I never get to try to install drivers or anything. Also it doesn't appear to me that this device is already existing to the system.

Have I left out a step somewhere?---I didn't install from the CD--and it isn't conveniently available right now (I am not sure exactly where I left it).

So at this stage I am stuck. Are there any ideas??

Thanks

[camship]

Since I updated to the last version I'm having USB detection problems too. I have had to dis-connect and re-connect the recorder 2 or 3 times on every use since the update. I thought it was just me.

Camship

[billpa]

Hi All,

Alan, there is something going wrong between your new PC's USB connection and the eLogger. Could you take a look at these steps, and let me know if this corrects the issue?

http://www.rcgroups.com/forums/showthread.php?t=792977

Camship, I'm very concerned about the problem you are reporting. There should be no change in USB connection behavior after a version update. We have not made any USB related firmware changes (at least intentionally) for a long time.

Do you happen to remember what version you were using that did not have this issue? And, even better, is there a chance you could try that version again to confirm the problem goes away?

Regards,

Bill, for Eagle Tree

[camship]

Hi All,


Camship, I'm very concerned about the problem you are reporting. There should be no change in USB connection behavior after a version update. We have not made any USB related firmware changes (at least intentionally) for a long time.

Do you happen to remember what version you were using that did not have this issue? And, even better, is there a chance you could try that version again to confirm the problem goes away?

Regards,

Bill, for Eagle Tree

Oh yes, I have the data:
Previous version 5.70.00, firmware version not noted
Latest version was 6.33.00, firmware v4.62


What I do not have is the good sense to make sure the device is turned on.:o

With the Wireless Dashboard I had never noted the, "A USB Device attached to your system has malfuncioned" message before the latest version. I suppose I just never plugged the USB cable into it without it's being on for the entire duration of ownership, (over a year).

Thank you sir,

Camship