Anyone home at Reflex?

[rcfun33]

I had a computer failure, so I installed Reflex XTR on a new computer. I wanted to install the updates, but couldn't find the password for my account on their site. I tried to reset the password and it is supposed to send an e-mail, but I haven't received anything. I sent an e-mail to their support a couple of days ago, but haven't received any response on that either.

Has anybody else tried contacting them in the last few days? Is it a problem on my end? All my other e-mail seems to be coming through fine.

Thanks,
Dave

[rcfun33]

Well still no response to my e-mails or here on this site.

Does anybody know a reliable way to contact the folks at Reflex?

Thanks,
Dave

[rcfun33]

Well another email to Reflex yesterday and another attempt at resetting my password on their website, but no response e-mails so far.

I'm beginning to think it would be quicker to order Phoenix than to be able to reinstall the updates to Reflex XTR. I just don't really want to spend the money at the moment.

-Dave

[jjr2001]

Well another email to Reflex yesterday and another attempt at resetting my password on their website, but no response e-mails so far.

I'm beginning to think it would be quicker to order Phoenix than to be able to reinstall the updates to Reflex XTR. I just don't really want to spend the money at the moment.

-Dave


Well I just think that the Reflex support group is just out to lunch.
I have been emailing them via their website about a USB dongle that I need to send back for repair and they just refuse to answer after about 6 emails over 3 weeks. Looks like they just want to sell and forget about their "promises" on their web site to repair any problem.

I also own PhoenixRC, Real Flight, and AeroFly Pro, I only got to use Reflex XTR for about a month before the dongle "Broke" . You Can't go wrong with PhoenixRC or Aerofly Pro in my opinion. I use both daily.

[Malc C]

John, you have a PM

[jjr2001]

John, you have a PM
Thanks Malc, I will send them an email and let you know how it works out.

Sorry for the delay but this worked out fine, got my new dongle and it works great. Thanks again :)