Online Ordering Problem

[tgo]

Hi Jim,

Need some help on your ordering system.....

I tried to order the combo set on Monday, but there are problems with your system, I got the following error "There are no methods available for your shipping destination." I thought this is only with my country only (Hong Kong), I tested with all other countries, all got the same error except USA.

I emailed your company and got a disappointed reply with "Your address is referenced via USPS's computer and it is determined if a package can be sent or not. Apparently, there is no service offered by USPS to your destination".

I used to buy from US and shipped via USPS before, I don't believe this is the cause of the error. Can you help on this?

Thanks
Tony

[JimDrew]

If USPS says that there is no method of delivery, then they truly have no method of delivery to your particular location. However, I will investigate this further to see why you (and a few others) are reporting this same problem.

[tgo]

Hi Jim,

I think you can easily simulate the same problem when you select country other than USA, even Japan or UK is not working......... Please help so that I can got this ASAP.

Thanks for your prompt response....

[gregw]

Jim, it's obvious that you broke something recently on your web shop, because I was able to order my combo when I put in my order on 21 April 2007. I am order #698 and my location is Hong Kong.

[tgo]

Jim, it's obvious that you broke something recently on your web shop, because I was able to order my combo when I put in my order on 21 April 2007. I am order #698 and my location is Hong Kong.

Hi gregw,

Nice to see other guy from HK using XPS, any comments on the XPS system? Mind to tell me where you fly ?

Tony

[gregw]

Hi gregw,

Nice to see other guy from HK using XPS, any comments on the XPS system? Mind to tell me where you fly ?

Tony

Still haven't received mine yet... :(

Sent you a PM..

[fireblade5437]

If USPS says that there is no method of delivery, then they truly have no method of delivery to your particular location. However, I will investigate this further to see why you (and a few others) are reporting this same problem.

Hi Jim

I have same problem, got my first order you sent me #701 ok to the UK but when i tried to order another combo and 2 rx's it stated no postage to UK?

Also Jim can you advise on if it is best to remove the metal handle on the JR9303 / MX22 radio as it is very close to aerial.
One more point can you send me via e-mail a copy of your CE declaration
v.impressed with system so far

Alan

[JimDrew]

Ok, the problem is with the USPS postage rate change. Nothing international now works. I don't know how long this will take to get resolved.

[fireblade5437]

Ok, the problem is with the USPS postage rate change. Nothing international now works. I don't know how long this will take to get resolved.
Jim

Do you mind if i could ask you to reply to my last post regarding metal handle on mx22 and also about CE paperwork

regards
Alan

[JimDrew]

No need to remove the handle. Our international distributor can supply you with the CE information.

[tgo]

No need to remove the handle. Our international distributor can supply you with the CE information.

Hi Jim,
So the USPS International shipping is working, can you tell me where can I find your International distributor to get this product?


Thanks
Tony

[JimDrew]

We will make the announcement as soon as next week.

[fireblade5437]

Does that mean we will have to go through distributors that are set up in Europe and not be able to buy directly from you? :eek: That will put $ up!

If you are announcing international distributors as soon as next week is that why the order online page will not accept orders from overseas?

[JimDrew]

There is a problem with USPS's integration with overseas orders. We are working to resolve this issue. This has nothing to do with our overseas distributor.

[cfranks]

There is a problem with USPS's integration with overseas orders. We are working to resolve this issue. This has nothing to do with our overseas distributor.

My order arrived today so USPS got at least one right. :)

Charles

[deserthucker]

My order arrived today so USPS got at least one right. :)

Charles

Mine too

Service Type: Express Mail - Post Office to Addressee

Shipment Activity Location Date & Time
--------------------------------------------------------------------------------
Delivered Abroad AUSTRALIA 05/18/07 9:42am

At Foreign Delivery AUSTRALIA 05/18/07 7:03am
Unit

Out of Foreign Customs AUSTRALIA 05/16/07 10:51am

Into Foreign Customs AUSTRALIA 05/16/07 9:44am

Arrived Abroad AUSTRALIA 05/16/07 9:44am

International Dispatch LOS ANGELES AMC 05/13/07 4:50pm

Enroute LONG BEACH CA 90810 05/13/07 4:50pm

Enroute LAS VEGAS NV 89119 05/12/07 8:51pm

Electronic Shipping LAKE HAVASU CITY AZ 86403 05/12/07 10:36am
Info Received


Reminder: Track & Confirm by email

[mac_man]

Does that mean that the European Distributor will have a copy of the full test certification report ?

[Slowandlow]

Hello Jim!
I sent an email to the salesdept some days ago but got no reply. I still dont know what happened to my order (#542), the XPS status says "shipped on the 12th of may", but the USPS tracking info says " was electronically notified by the shipper on May 12, 2007 to expect your package for mailing", they say in email they have not got the package.

I read that customers in the UK and Australia have recieved their orders, which would indicate it should be my turn soon? Can you please provide me with some new information? I dearly want to install my Xtreme Link in my heli, but tomorrow its a full month since ordering/ paying, without any good news...

Has the package left the building? If not, when will it leave XPS? Or has it been returned from the customs? (should be no problems, since the value is just below the toll free limit in Denmark). I do understand that if the package has get stucked at USPS you dont know more, but to be able to adress USPS correctly, i do need to know if the package has left XPS in the first place.
Thank you.
BRG/ Örjan

[JimDrew]

ALL orders except those that have been placed since Thursday, have been shipped.

[Boni]

Where are you guys getting your tracking numbers ? Did you receive another email when it is shipped ?
David

[skymasterone]

Where are you guys getting your tracking numbers ? Did you receive another email when it is shipped ?
David
Yes!

[4*60]

May 6 order. I don't have an email!

[joys11]

I want to order and get this :

Sorry, there was an error processing your request.


There are no methods available for your shipping destination.
I wont to order from Germany .

[Boni]

Jim
You advised that all orders (prior to Thursday) have been shipped. Should we have received an email ?
David

[deserthucker]

I t appears to be something wrong with USPS.

I purchased a item from eBay last night that shipped via USPS.
After completing the transaction and fill in the delivery details
it came up with Australia unknown destination even though it
was in the list of countries on the USPS drop down menu.
Then another error on closing sorry USPS does not ship to your location.

Strange since XPS i received via USPS this week.

[Slowandlow]

Even stranger, since i guess mine was shipped at the same time, but is stucked somewhere in between... But then again, Denmark is a very, very small country, I bet it doesent even show up on the USPS "world" map... :rolleyes:

[bjpaul]

For those of you that live outside the US you should know that USPS (our Postal Service) really hosed up about everything with new postage rates and policies that went into effect last Monday.

It wasn't just a "rate hike" but changes in a lot of shipping categories, eliminating some, adding some and generally messing up about everything with international shipments, including new forms for customs.

On top of that even most postal employees at the post office don't understend the new rates and policies.

Many on line sites are having major problems, including eBay.

[ZAGNUT]

For those of you that live outside the US you should know that USPS (our Postal Service) really hosed up about everything with new postage rates and policies that went into effect last Monday.

It wasn't just a "rate hike" but changes in a lot of shipping categories, eliminating some, adding some and generally messing up about everything with international shipments, including new forms for customs.

On top of that even most postal employees at the post office don't understend the new rates and policies.

Many on line sites are having major problems, including eBay.

yeah, been hearing that from a lot of places. bummer since global priority has always been the easiest and cheapest for just about everything i order from overseas.

i'm putting in a big order through digikey tomorrow, we'll see how they handle the mess.



dave

[ZAGNUT]

or maybe they just switched to metric.... ;)


dave

[ZAGNUT]

finally got mine today!

lots of wierdness as it was delivered EMS when i specified global priority and best of all it slid through customs without a second glance. gotten so used to paying at least 16% VAT on anything over $50 that this really made my day.



dave

[Slowandlow]

Well what do you know... Like a lightning from a blue sky, the postman gently placed my Xtreme Link outside my door this morning!! It looks like it sailed straight through the customs too. Wonderful! USPS have their maps updated, but their tracking system needs some keen attention, it still shows "was electronically informed to expect...". Thanx for your patience Jim, and im sorry for being such an annoying customer... :-)

[village_idiot]

USPS tracking is more so that they can find it when it is lost (maybe), it's nothing like FredWrecks or OOPS :eek: (Fedex or UPS ;) ).

[tgo]

Hi Jim,

I ordered a Multi-GOV from Aerospire last Friday and shipped by USPS too, I got the tracking number this morning. I tried to order again from your web and got the same error message, I have no idea why somebody can do this !

Anyway, can you put a post here and let us know your system is ready?

Thanks
Tony

[JimDrew]

International orders are currently disabled until we can get the rate issue resolved. Please bare with us.

[gregw]

Well, regardless of whether you can order internationally or not, I STILL have not received my order which was placed on April 21, 1 month and 1 day ago. I've just sent an emailed to sales@xtremepowersystems.net for help on this.. Postage from the US to Hong Kong should normally take only around 10 - 14 days, but this is getting ridiculous.. :confused:

[tgo]

Hi Jim,
Can you let us know the exact release date of the system with new firmware that support grouping and other features?

Thanks

International orders are currently disabled until we can get the rate issue resolved. Please bare with us.

[JimDrew]

Well, regardless of whether you can order internationally or not, I STILL have not received my order which was placed on April 21, 1 month and 1 day ago. I've just sent an emailed to sales@xtremepowersystems.net for help on this.. Postage from the US to Hong Kong should normally take only around 10 - 14 days, but this is getting ridiculous.. :confused:

Email the sales dept. and request an update for your order.

[JimDrew]

Hi Jim,
Can you let us know the exact release date of the system with new firmware that support grouping and other features?

Thanks

No. There is no release date, and there won't be one given.

[tgo]

Hi gregw,

1. Have you received your tracking number?
2. Looks like I have to wait for few couple weeks to see you test the new system......


Well, regardless of whether you can order internationally or not, I STILL have not received my order which was placed on April 21, 1 month and 1 day ago. I've just sent an emailed to sales@xtremepowersystems.net for help on this.. Postage from the US to Hong Kong should normally take only around 10 - 14 days, but this is getting ridiculous.. :confused:

[ZAGNUT]

Well, regardless of whether you can order internationally or not, I STILL have not received my order which was placed on April 21, 1 month and 1 day ago. I've just sent an emailed to sales@xtremepowersystems.net for help on this.. Postage from the US to Hong Kong should normally take only around 10 - 14 days, but this is getting ridiculous.. :confused:

i ordered on the same day and just got it yesterday. USPS to here takes 6-10 days so i'd hang on for a couple more days.

patience, patience :D (easy to say now that i've got mine)


dave

[gregw]

Well, I just received a reply from the XPS sales department...

Quote: "We have shipped the product to you. The USPS confirmation number is correct, and will NOT be updated by USPS until you receive the package. This is NOT a tracking number."

For those of you overseas who HAVE actually received your stuff, does the USPS website actually update the status to received or delivered after you've gotten yours?

tgo, I only received the confirmation number from USPS which when entered into the USPS website just states that USPS is expecting a package from the shipper, not that the package has been shipped.. From the email from XPS sales, it looks like that number isn't actually a tracking number at all.. HK Post doesn't track it either since I've just been down to the post office to ask...

[ZAGNUT]

if you ordered USPS global priority then you get a LABEL number and not a tracking number. got mine yesterday and still no update on the status of my package.

on the package it says that it shipped on the 12th which is the same day i got the first email from USPS.

patience...


dave

[BulletMaster]

well,

I ordered on the 6th, selected the EMS option... no package -- order status page still only shows Payment Received and I have received no emails from USPS. Sales dept emailed response to my request... supposedly shipped. Seems very flaky this whole system. I have had no issues with any other US supplier... especially using the EMS option...

[Jascat 100]

My order has arrived in its destination country & is now on its way to me in Cyprus. USPS gave no info other than they were to expect the package on May 12th.

[JimDrew]

Right now, the entire USPS system is flakey. We are not able to even take new international orders at this point because the rate calculation is no longer working.

[learjetcb]

(ALL orders except those that have been placed since Thursday, have been shipped.) man i should have ordered the 16. instead i waited till the 17 just so i could read a few more reveiws. lol order #1187 and waiting

[Slowandlow]

For those of you overseas who HAVE actually received your stuff, does the USPS website actually update the status to received or delivered after you've gotten yours?



Someone here wrote that if XPS says "shipped" and USPS says "what package..?", then just sit tight and wait, it will be delivered. That was true in my case, the USPS label/tracking??? info never changed, not even after i gladly inspected my X-link... :p

It looks like orders shipped on the 12th of may has or will be delivered, problems seem to happen after the 14th of may, when USPS changed the deal...

Hope ya all get the stuff! :)
BRG/ Öv

[IPFlyer]

Right now, the entire USPS system is flakey. We are not able to even take new international orders at this point because the rate calculation is no longer working.

Here's what BP Hobbies does (good guys, BTW):

"Small packages weighing less than a pound will ship Airmail Letter Post at a fixed rate of $6.00USD. Packages 1-4 pounds, less than 24" long, with max volume length (length+width+height) < 36" will ship using Global Priority Mail at a fixed rate of $16.00USD. Big packages and packages greater than 4 pounds will ship Airmail Parcel Post at a fixed rate of $16.00USD. Our fixed shipping rates are limited to 12 pounds per order. For orders totaling $125.00USD or greater you will receive a $6.00USD discount on S/H. Shipping usually takes 5-7 days."

Maybe USPS is waiting on some new plastic? ;)

[Pla123]

(ALL orders except those that have been placed since Thursday, have been shipped.) man i should have ordered the 16. instead i waited till the 17 just so i could read a few more reveiws. lol order #1187 and waiting
Just check the status on XPS - my order 1163 just got shipped today but no email yet.

[JimDrew]

ALL orders placed as of 3:30pm today have been processed and shipped. We are 100% current now with all orders and will be able to process and ship daily.

We have also fixed the international orders and added all of the various countries that we were allowed to our shipping list. USPS no longer uses "Global Express" or "Global Priority" shipping methods.

We will be adding a 2nd merchant service to our payment processing, so you can choose not to use Paypal.

It's been a long day today. :)

[Bazz]

Hope ya all get the stuff! :) BRG/ Öv

Nope, -- 31 days and waiting -- nothing yet.

[BulletMaster]

thanks Jim,

noticed my status has changed to Order Shipped.

hopefully the parcel will arrive soon :)

[Danorn]

Just got mine today. Order #535 Lethbridge Alberta Canada

[IPFlyer]

http://www.usps.com/international/globalexpressguaranteed.htm

[JimDrew]

http://www.usps.com/international/globalexpressguaranteed.htm

Not available in our city. We also do not have Express Mail available here for overnight shipments. It is a minimum of 2 days. All of our mail is processed and sorted in a different state, not locally.

[tgo]

Hi Gregw,
it really depends on the type of service, here is what I got from USPS website with Global Express Mail...


Well, I just received a reply from the XPS sales department...

tgo, I only received the confirmation number from USPS which when entered into the USPS website just states that USPS is expecting a package from the shipper, not that the package has been shipped.. From the email from XPS sales, it looks like that number isn't actually a tracking number at all.. HK Post doesn't track it either since I've just been down to the post office to ask...

[tgo]

Hi gregw,

Looks like Jim has the problem fixed, I just placed my order, 2 x JR combo with 10 channel receivers.... Let see who got the toys first....

Tony

[QUOTE=gregw]Well, I just received a reply from the XPS sales department...

Quote: "We have shipped the product to you. The USPS confirmation number is correct, and will NOT be updated by USPS until you receive the package. This is NOT a tracking number."

[gregw]

tgo, I'm hoping I'll get mine sooner than yours since I ordered it more than a month ago... However, since you obviously paid for EMS, you'll have tracking and know exactly when you're going to get it. I'm at the mercy of the postal services now since even they don't know where the package is at this point. :(

[tgo]

I really have no idea if the problem is with USPS or XPS. I just received another parcel from Tower Hobby, they shipped with priority mail date 09 May 2007. It's normal within 2 weeks time. Hope you can get your XPS system soon :) ....

tgo, I'm hoping I'll get mine sooner than yours since I ordered it more than a month ago... However, since you obviously paid for EMS, you'll have tracking and know exactly when you're going to get it. I'm at the mercy of the postal services now since even they don't know where the package is at this point. :(

[4*60]

I just sent this to sales as an email because to ship on the 22nd when ordered on the 6th isn't normally OK with me. You gotta do better than that in the future or nobody will be buying. Feel free to delete this after you read it JD. I just want to be sure you are/were aware of 16 days for shipping to occur, and only after I inquired with email!


"
I see it says shipped for #882 after I sent an email inquiry. Is there some sort of explanation for the time from May 6 to May 22 no activity?

I fortunately bought another combo off a fellow Canadian which he brought from Toledo, but if I didn't have that I would be so frustrated.

He shipped within a day of my Paypal and I received it in 3 days. Surely, as a business you will improve this. I have never waited that long for something to ship, unless it was clearly a backorder that I was made aware of.

I just mention this because you will be having unsatisfied customers if that continues."

[4*60]

Not available in our city. We also do not have Express Mail available here for overnight shipments. It is a minimum of 2 days. All of our mail is processed and sorted in a different state, not locally.

And if you did "Global Express Guaranteed® $28.50 and up" would be a little steep now wouldn't it! :eek:

[BulletMaster]

Deleted

[JimDrew]

We had an issue with customs declarations being generated by USPS. Everything is now sorted out, and we expect to be able to process and ship daily, keeping up with any amount of order flow.

[Bazz]

Order 655 finally arrived today! I won't go into the problems with the first attempt to ship, -- this was shipped May 12 and arrived 11 days later.

[tgo]

Hi Jim,

Ordered on 22 May, order status is still "Payament received", sent email on 24 May to sales@xtremepowersystems.net but no reply yet, can you tell me the lag time from order to shipment?

Many thanks
Tony

ALL orders placed as of 3:30pm today have been processed and shipped. We are 100% current now with all orders and will be able to process and ship daily.

We have also fixed the international orders and added all of the various countries that we were allowed to our shipping list. USPS no longer uses "Global Express" or "Global Priority" shipping methods.

We will be adding a 2nd merchant service to our payment processing, so you can choose not to use Paypal.

It's been a long day today. :)

[JimDrew]

It should always say "Payment received".

We are current with all orders. Everything has been shipped up to about 10 minutes ago.

[mac_man]

JD, have you got a European Distributor sorted out yet ? Cannot see anything on the website.

[tgo]

Hi Jim,
As I use USPS EMS shipping service, I'm suppose to receive a tracking number right? but so far I didn't receive anything message from your side.

Tony

It should always say "Payment received".

We are current with all orders. Everything has been shipped up to about 10 minutes ago.

[JimDrew]

A delivery confirmation number comes from USPS when they process it through customs.

[JimDrew]

No info on our European distributor is being released yet.

[jbeanelliott]

I received my XPS Tx/Rx order #1006 today.

Order placed May 12, 2007 at 7:20 PM.
Order shipped by US Priority Mail on May 22, 2007.
Order received in Seattle, WA USA on May 25, 2007.

John Elliott (Seattle)

[mac_man]

JD,

Okay thanks, will wait for news.

:)

[tgo]

Hi gregw,
Any update on your order?

After my post here asking Jim for EMS tracking number last night, I got the the EMS tracking number now. I'd another order from US received 4 days after the EMS tracking number is assigned. Hopefully, I may receive my XPS on 29 May.... :D :D


A delivery confirmation number comes from USPS when they process it through customs.

[gregw]

Nothing yet... :mad:

Since it's been at least 2 weeks since it supposedly shipped, I'm getting less and less optimistic about receiving it before you... :( USPS/HK Post is usually quite reliable, which is why I didn't opt for EMS since I know that shipping will only take place at least 10 days after I order, so why bother to pay for quick shipping if I have to wait for an additional 2 weeks anyway.

[tgo]

Hi gregw,

I choose EMS for expensive items not just because they are faster, but because they are more safe and reliable....



Nothing yet... :mad:

Since it's been at least 2 weeks since it supposedly shipped, I'm getting less and less optimistic about receiving it before you... :( USPS/HK Post is usually quite reliable, which is why I didn't opt for EMS since I know that shipping will only take place at least 10 days after I order, so why bother to pay for quick shipping if I have to wait for an additional 2 weeks anyway.

[BulletMaster]

I don't understand this... I haven't received an EMS number yet... ordered on the 6th. Yet an order to HK on the 22nd has already received his EMS number. Something is screwy here. Jim can you please verify that order 853 was sent vie EMS to Australia?

[yateri]

Hi,

does someone have already ordered from Europe ?
I was wondering if it's possible for XPS to do some things to avoid taxes, like writing "Toys" on the carton, and don't put a correct amount on the invoice (or no invoice at all) ...
And to be sure, is it USPS used for the international shipping ?

Thx

Yat'

[village_idiot]

Hi,

does someone have already ordered from Europe ?
I was wondering if it's possible for XPS to do some things to avoid taxes, like writing "Toys" on the carton, and don't put a correct amount on the invoice (or no invoice at all) ...
And to be sure, is it USPS used for the international shipping ?

Thx

Yat'

What you suggest is strictly illegal and could cause a lot of problems for them as a manufacturer. If it was me, there is no way I would falsify the information. What Jim wants to do is up to him though.

[JimDrew]

I don't understand this... I haven't received an EMS number yet... ordered on the 6th. Yet an order to HK on the 22nd has already received his EMS number. Something is screwy here. Jim can you please verify that order 853 was sent vie EMS to Australia?

Looks like you received your order today! :)

[yateri]

Sorry I wasn't sure about the legality of what I asked. I took advices from friends because I've never ordered abroad Europe, and they said that many shops in US or Asia use to do what I ask. Never mind ;)

[Slowandlow]

Jim, i didnt get an invoice with my package, only a customs declaration. Is that valid as an invoice in case of warranty/ update issues?
BRG/ Örjan

[BulletMaster]

Jim...

nope, nothing here????

by the way, ordered from MaxAmps on the 22nd of this month, and their parcel turned up today.. (USPS too!).

interesting.... hmmmm!

[JimDrew]

Jim...

nope, nothing here????

by the way, ordered from MaxAmps on the 22nd of this month, and their parcel turned up today.. (USPS too!).

interesting.... hmmmm!

According to USPS, your order was delivered today. Check the EMS tracking results via www.usps.com.

[JimDrew]

Jim, i didnt get an invoice with my package, only a customs declaration. Is that valid as an invoice in case of warranty/ update issues?
BRG/ Örjan

There is a lifetime warranty on our products, no matter who owns it. So, no proof of purchase is required.

[BulletMaster]

Jim,

I would check tracking, but as I have repeatedly asked, I was not issued with a tracking number...

So what is the tracking number?

[BulletMaster]

tracking number obtained... the parcel turned up at the doorstep today..

thank you.

I'll stop whinging now :)

[BulletMaster]

Detailed Results:

Bullet At Foreign Delivery Unit, May 28, 2007, 12:25 am, AUSTRALIA
Bullet Out of Foreign Customs, May 27, 2007, 2:32 pm, AUSTRALIA
Bullet Into Foreign Customs, May 27, 2007, 12:29 pm, AUSTRALIA
Bullet Arrived Abroad, May 27, 2007, 12:28 pm, AUSTRALIA
Bullet International Dispatch, May 24, 2007, 9:02 pm, LOS ANGELES AMC
Bullet Enroute, May 24, 2007, 9:01 pm, LONG BEACH, CA 90810
Bullet Electronic Shipping Info Received, May 22, 2007

Ordered 6 May 2007 - #853

[4*60]

Finally:

Label/Receipt Number:
Status: International Dispatch

Your item left the United States from LOS ANGELES AMC at 6:23 PM on May 26, 2007.

[tgo]

hi gregw,

just received this afternoon ... just bind and test them, so far so good. Have to wait until this weekend for field test.

Order #1272, ordered on 22 May, received on 28 May.....

Nothing yet... :mad:

Since it's been at least 2 weeks since it supposedly shipped, I'm getting less and less optimistic about receiving it before you... :( USPS/HK Post is usually quite reliable, which is why I didn't opt for EMS since I know that shipping will only take place at least 10 days after I order, so why bother to pay for quick shipping if I have to wait for an additional 2 weeks anyway.

[gregw]

tgo, good to hear that you got yours.... I'm still waiting for mine to show up... :(

[tgo]

Hi gregw,

Just installed to my R50 and do all the basic setup, so far everything is working fine. Have to wait until Sunday and test it at TKO. Will you come and see it?

Tony

tgo, good to hear that you got yours.... I'm still waiting for mine to show up... :(

[B58]

Looks like your system is starting to work. Ordered two receivers on 5/19, shipped on 5/22, and got them today. Too bad the post office can't come up with a tracking system. Thanks Jim, and all working fine so far. Bob

[JimDrew]

Good to hear that the shipping system is on track now.

[jyzoom]

Deleted

[Pla123]

About USPS:
I got my package on time but got strange status update:

Detailed Results:

* Arrival at Unit, May 29, 2007, 7:19 am, SUNNYVALE, CA 94086
* Electronic Shipping Info Received, May 22, 2007

[fireblade5437]

Jim,
The first tx was version 1.3 and rx was V1.4, the ones i have just received are Tx V1.031 and rx are V1.021 my question is do i follow instructions from the V1.5 manual?

Regards

fireblade5437



Received my second order from XPS another JR TX and three RX
as you can see from the dates not bad for getting over the pond from the west coast of the USA!
Detailed Results:

Delivered Abroad, May 29, 2007, 11:02 am, GREAT BRITAIN
Out of Foreign Customs, May 28, 2007, 9:37 pm, GREAT BRITAIN
Arrived Abroad, May 28, 2007, 9:35 pm, GREAT BRITAIN
International Dispatch, May 26, 2007, 10:52 pm, LOS ANGELES AMC
Enroute, May 26, 2007, 10:51 pm, LONG BEACH, CA 90810
Electronic Shipping Info Received, May 25, 2007
Acceptance, May 25, 2007, 4:24 pm, LAKE HAVASU CITY, AZ 86403

[tgo]

Hi fireblade5437,
Can you please tell me where you find the tx and rx version?

Thanks
Tony

Jim,
The first tx was version 1.3 and rx was V1.4, the ones i have just received are Tx V1.031 and rx are V1.021 my question is do i follow instructions from the V1.5 manual?

Regards

fireblade5437



Received my second order from XPS another JR TX and three RX
as you can see from the dates not bad for getting over the pond from the west coast of the USA!
Detailed Results:

Delivered Abroad, May 29, 2007, 11:02 am, GREAT BRITAIN
Out of Foreign Customs, May 28, 2007, 9:37 pm, GREAT BRITAIN
Arrived Abroad, May 28, 2007, 9:35 pm, GREAT BRITAIN
International Dispatch, May 26, 2007, 10:52 pm, LOS ANGELES AMC
Enroute, May 26, 2007, 10:51 pm, LONG BEACH, CA 90810
Electronic Shipping Info Received, May 25, 2007
Acceptance, May 25, 2007, 4:24 pm, LAKE HAVASU CITY, AZ 86403

[fireblade5437]

Hi fireblade5437,
Can you please tell me where you find the tx and rx version?

Thanks
Tony

Hi Tony

If you unscrew the modules the 'V' # is stuck to the x-bee pcb.....

[jellyfish]

Am I the only one to be annoyed by the fact that XPS ordering page is not secured ?

[JimDrew]

Jim,
The first tx was version 1.3 and rx was V1.4, the ones i have just received are Tx V1.031 and rx are V1.021 my question is do i follow instructions from the V1.5 manual?

v1.021 and v1.031 are our RF module firmware revisions, which have nothing to do with the revisions of the receiver or transmitter firmware.

The latest units having the external antenna should be using v1.4 or later manuals.