Sympatico and rcgroups email problems?

[pmackenzie]

Anyone else here on sympatico?
It seems like sympatico is rejecting emails from rcgroups, so I have not been getting my notifications.
According to Mike at rcgroups the connection to the email server just gets reset, no errors or anything.
I am curious if others are having the same problem.

Thanks,

Pat MacKenzie

[Creosote]

I am on Sympatico, but don't use their email servers. :) My mom is also on Sympatico, and had no end of trouble with their email services. Moved her to gmail, and she's had no more troubles. Why not try gmail?

Creosote.

[pmackenzie]

Is gmail similar to hot mail, ie web based?
I like the sympatico method of sending the emails to my computer. This is the first issue I have had.
Mike at rcgroups has been very helpful, but blames sympatico.
Sympatico has been less than helpful, blaming rcgroups email server without really looking into it.
I will try to get some higher level help than the on line tech who asked what anti virus software I was running :rolleyes:
I had already pointed out that this was an email server to email server problem, and provided a snippet of the log rcgroups had provided.
Pat Mackenzie

[Creosote]

gmail is best known as web based. But it also supports POP/SMTP (what Sympatico does).

It's still invitation only, though getting an invite is stupidly easy. Let me know if you want one.

Creosote.

[pmackenzie]

If it does POP/SMPT (pretending to know what that all means :o ) I can set up a separate account in Mozilla and use it for rcgroups.
How do you get an "invite"?
Pat Mackenzie

[Creosote]

I sent you a PM.

Creosote.

[SkylineR32]

I just joined here a short while ago.
Guess what I do for a living.
"Thankyou for calling Sympatico Technical Support. May I have your user ID starting with b1?"
Blaah!! Hehe.

[pmackenzie]

Where were you a few days ago!
This problem seems to have resolved itself.
The online tech support (net assistant) from Sympatico was a waste of time. They blamed rcgroups of course :rolleyes: .
The jerk either couldn't or wouldn't give me any access to anyone further up the food chain.
I don't know which end had the problem, but I tried to explain to the guy that at the sympatico end they get my money,
so perhaps they might assist rcgroups in fixing their end. His retort was a link to a reading comprehension web site.
Pat MacKenzie