Disreputable on-line hobby parts trader

[Gerard]

Summary: Credit card charged. Part not delivered.
Do not buy/order from dbk-hobby.com

I ordered a small part for my TT50 heli engine almost
12 months ago from dbk-hobby.com and had my credit
card debited immediately. I did not receive the part
and when I emailed to check on the progress of the
order I was told that delivery (for a USD 15 part)
would be USD 15 rather than USD 10 I had already paid.
Did I still want the part?

I was able to source the part locally and replied
that it was no longer required.

Some time passed; the credit card statement showed the
relevant debit (including foreign currency conversion
fees) but Good Old Dmitry has not responded to several
demands that he refund the amount involved.

My credit card provider has indicated that too much
time had passed for them to reverse the transaction;
I have no recourse but make this post in the hope that
it may save someone else some grief.

Gerard

[Vance]

Gerard wrote:
> Summary: Credit card charged. Part not delivered.
> Do not buy/order from dbk-hobby.com
>
> I ordered a small part for my TT50 heli engine almost
> 12 months ago from dbk-hobby.com and had my credit
> card debited immediately. I did not receive the part
> and when I emailed to check on the progress of the
> order I was told that delivery (for a USD 15 part)
> would be USD 15 rather than USD 10 I had already paid.
> Did I still want the part?
>
> I was able to source the part locally and replied
> that it was no longer required.
>
> Some time passed; the credit card statement showed the
> relevant debit (including foreign currency conversion
> fees) but Good Old Dmitry has not responded to several
> demands that he refund the amount involved.
>
> My credit card provider has indicated that too much
> time had passed for them to reverse the transaction;
> I have no recourse but make this post in the hope that
> it may save someone else some grief.
>
> Gerard
>
>
This company is based in Brooklyn, NY. Maybe a complaint to the NY
branch of the BBB is in order. Try this link; http://complaint.bbb.org/
.. Good luck.

[professorwiz]

When I worked at Radio Shack, we regularly had credit card inquiry's
longer than 1 year wanting a copy of a signed bill to avoid a reversal
of charges. I'm very suprised that the cc company wouldn't want to
correct this. Was it on a debit card? They usually offer alot less
protection.
Russ
www.professorwiz.com

[Gerard]

"professorwiz" <Russ_Wizinsky@hotmail.com> wrote in message news:1131538001.878331.143630@z14g2000cwz.googlegr oups.com...
> When I worked at Radio Shack, we regularly had credit card inquiry's
> longer than 1 year wanting a copy of a signed bill to avoid a reversal
> of charges. I'm very suprised that the cc company wouldn't want to
> correct this. Was it on a debit card? They usually offer alot less
> protection.
> Russ
> www.professorwiz.com


I have no idea. It might be that it was an international transaction
that there was a problem. My contract with my commercial
CC facility seems to imply that transactions might be reversed
up to a year after the transaction, although this has not
happened (yet) and my provider says (over the 'phone,
when I asked) they wouldn't reverse a transaction unless
there was good evidence that the charge was improper.

Incidentally, I _did_ give this guy a final 48 hrs notice
of my intention to make the post - I'm disappointed there hasn't
been more of a fuss about it among the readers of this fine forum.

Gerard

[Charlie H.]

I just looked at their website, they have virtually nothing.
I didn't bother to check the prices, even if they are the best I would not
order from them.
For mail order I usually try to do business with the larger well known
vendors.
Sorry you got screwed.
What I would like to know is what CC will not reverse the charges ??
The two times (in 8 years) I have asked for help Chase Visa has been all
over it for me.
Good luck to you.
Charlie

"Gerard" <lfismdlfk4e@hotmail.com> wrote in message
news:vuSaf.8852$Hj2.7712@news-server.bigpond.net.au...
> Summary: Credit card charged. Part not delivered.
> Do not buy/order from dbk-hobby.com
>
> I ordered a small part for my TT50 heli engine almost
> 12 months ago from dbk-hobby.com and had my credit
> card debited immediately. I did not receive the part
> and when I emailed to check on the progress of the
> order I was told that delivery (for a USD 15 part)
> would be USD 15 rather than USD 10 I had already paid.
> Did I still want the part?
>
> I was able to source the part locally and replied
> that it was no longer required.
>
> Some time passed; the credit card statement showed the
> relevant debit (including foreign currency conversion
> fees) but Good Old Dmitry has not responded to several
> demands that he refund the amount involved.
>
> My credit card provider has indicated that too much
> time had passed for them to reverse the transaction;
> I have no recourse but make this post in the hope that
> it may save someone else some grief.
>
> Gerard
>
>