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View Full Version : Will they take it back??


EvilVampire
Dec 25, 2004, 01:03 PM
Ok got my Bladerunner for Christmas today and well i smashed the blades off of it. I was very careful and only shut it down after it decided to start weaving left to right. I dont know why they broke, considering that i didnt hit anything but a pile of cloths. Question is, Will the store take this back? What is the conditions. I have been waiting all my life to finally be able to have control of an R/C heli. Now i feel like someone just ripped my present away from me. BTW I am a 33 year old kid. NOT HAPPY. :(

Will have a pic of it after my digital camera batterys charge.

petter
Dec 25, 2004, 01:22 PM
EvilVampire
Unless it is a total mess you might be able to repair it. There are many examples of pretty damaged rotors that have been fixed using tape an glue. If you put up a picture someone might be able to give you some quidance.

I also think it is possible to get replacement rotors from ITC if you send them back to ITC in Canada with an explanation (probablye much lower shipping cost comparred with the whole helicopter).

Petter

eamonnt
Dec 25, 2004, 01:36 PM
Same here sadly, managed to do significant damage within minutes. After repairing with tape etc, managed to eventually sever the rod which the rotor blade attaches. I have bitten the bullet and ordered replacement rotors from Interactive, will spend the next couple of weeks while awaiting delivery trying repairs.

Certainly learnt plenty before final break which hopefully will reduce chances of happening again.

eamonn
48 y o in body, 14 y o in mind!!

EvilVampire
Dec 25, 2004, 02:04 PM
Well the main question that comes to mind. How do you consider this an indoor toy if it cant stand any sort of punishment? I didnt think i was going to have to even consider what had happend. Yes i probably can fix it. Thats not the point. The point is

Its new, why should i have to fix something that never should have broke in the first place. Cant fly it outdoors. What should i do, gut my room and pad it. Yeah im pissed off to say the least and its going back for a refund one way or another.

savage
Dec 25, 2004, 02:30 PM
How are you guys breaking these? They're pretty durable for what they are. Mine fell down my 18 step staircase and didn't break. I don't know why you're having a problem when I can control my BR right underneath the dinner table and through doorways and such.

eamonnt
Dec 25, 2004, 02:37 PM
I recognise rc is often an expensive 'hobby', my b-in-law has been flying for 30years plus and still has the odd mishap. Gotta learn somewhere so I view the br as a reasonable starting point, the worst I can do is write off about £60.

Kwok_Yu
Dec 25, 2004, 06:38 PM
The BR is extremely durable. Mine has had many crashes and no damage what so ever. The thing to remember is to shut the throttle down instantly. I could probably take my BR, turn it upside down and drop it to the floor and would expect no damage. But it is easy enough for the rotors to tear themselves apart if they are under power. I would think a pile of cloths would be the worst thing to hit. Cloths would just grab hold of the blades and tear them up. Much better to hit a solid wall instead.

LTChip
Dec 26, 2004, 12:50 AM
Depending on the store you might be able to take it back if you complain that it was of substandard quality or that it flew out of control and a defect caused the crash.

Most retail places would write off the loss (or maybe even be compensated for the return by the distributor) rather than having an unhappy customer. YMMV

AirWing
Dec 26, 2004, 11:12 AM
I smashed mine loads and its still intact (touchwood) and even flew it about 8m high outside..then it fell and smacked the concrete but was still intact. Obviously if you follow g=ma you will see that g is small due to m being small so its not going to smash now is it.

Tres Wright
Dec 27, 2004, 12:09 PM
I've also crashed mine in many different and creative ways :p I've got around 60 flights on it. This weekend I finally crashed it hard enough to sever the rotor hub from the shaft sleeve which I think is the same thing "evilvampire" is describing. I just got home late last night, so I haven't tried to fix it yet though. I think it will be repairable with C/A, the trick is making sure the hub is aligned properly.

==Question is, Will the store take this back? What is the conditions.==

Unless they are completely unreasonable they should be willing to take it back considering it broke so quickly (and assuming it is unmodified).

==Well the main question that comes to mind. How do you consider this an indoor toy if it cant stand any sort of punishment? ==

Like any toy, the quality control is OK but not at the level you'd see in a full-blown R/C product. As such, sometimes a defective part or unit slips through. We're all familiar with popping the batteries in a new Christmas toy only to discover it doesn't work. I'm guessing this is what you're going through, the hubs on your unit were particularly weak plastic perhaps. What you described should not have caused any damage, I've crashed far worse than that with no damage. In fact I'd guess I've crashed around 40 times, some of them very bad. Only twice has it required more than a 15 second repair with tape.

See if you can take it back and get another, hopefully the replacement will give you the same joy the rest of us are having with ours :)