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View Full Version : Yippee! Why I buy Horizon Hobby Products


Michael in Toronto
Oct 15, 2009, 04:00 PM
I know I can buy things cheaper from China but ....

I dropped my 2-year old Spektrum DX7 transmitter, and broke the antenna and a toggle switch.

I sent the radio in to Horizon Hobby with my credit card number to pay for repairs.

The radio was repaired (new antenna, new toggle switch, memory functions tested and range tested) and shipped back to me in Canada - $26 shipping charge covered by Horizon Hobby. No cost to me.

EXCELLENT customer support!

That's why I like to buy name brand products though my local hobby store.

lucasavaitor
Oct 17, 2009, 08:02 PM
COOL! That is amazing. I will keep in mind for if I ever drop my dx6i (heaven forbid)

mode1
Oct 17, 2009, 08:27 PM
My new Parkzone T-28 from Horizon had a defective servo right out of the box. I called the service department. No run-around, I had a new servo it in 2 days. No charge.


They stand behind the products they sell.

A very satisfied customer...again.