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View Full Version : Discussion My corsair came damaged, HL wants me to send it back and pay for it?


playerpete
Oct 15, 2009, 01:26 PM
my corsair came damaged in the side. Ok, things could happen so I called and they told me to send it back. I said ok, but whos paying for the shipping? they replied "you are". They said I have to pay for shipping to send it back and also to pay for the replacement". HUH??? I dont know if you know how expensive it is to ship from CA to TN, but by the time I do that, then might as well buy a new one. I dont know about HL but like other merchants like tower, esprit, etc, they actually pay to ship it back..

HL has lost my credibility and am unsure to do business with them..

EP_Soarer
Oct 21, 2009, 05:37 PM
Same story here, in order to get a refund (their fault) for a $19 ESC in 2008, they wanted me to pay shipping charges both way too. :confused: