PDA

View Full Version : Discussion Model Rectifier Corporation - Reflex XTR - BEWARE


Tooly
Jul 06, 2009, 11:52 PM
Does anyone know if Model Rectifier Corp is still in business?

Reason I ask is that 3 months ago I purchased a complete Reflex XTR package to use with a JR 9XII transmitter. I got the dreaded "Interface not responding" errors despite culling USB processes and trying on different computers. Contacting MRC, they asked me to send the interface in for repairs as it was possibly faulty.

Now almost 3 months later since sending it in, and no response from them despite follow up emails asking where my purchase has got to and no news from the tech who initially contacted me.

Reflex XTR was not cheap. 20+ years in this hobby and I have never been so ripped off or experienced service like this. :mad:

Malc C
Jul 07, 2009, 01:02 PM
The website is still up and they list events through out July and August http://www.modelrec.com/

You could try telephoning them and asking what's going on

* For inquiries about Train Controls & Sound Systems, Locomotives, Plastic Model Kits, or Battery Chargers, call 732-225-6360
* For inquiries for United Kingdom MRC sales, call 01903 884321
* For inquiries about R/C products and NINCO slot cars, call 732-225-6144
* For general inquiries, call 732-225-2100


Best of luck