Jeti 2.4Ghz system not FCC certified?

[village_idiot]

There has been some discussion in different parts of RCGroups that suggests that the Jeti 2.4Ghz system is not FCC certified. Is this true? If not would you please post the FCC license information from the TXes and RXes?

[Flyboone]

Jeti is working on the FCC paperwork. It is my understanding that the system meets all the requirements.

Thanks,
Jason Cole
Hobby Lobby

[village_idiot]

Working on generally doesn't allow the products to be sold.

It has been said that several other companies have filed a complaint against Jeti, and you as the importer and re-seller could be in for some very big fines depending on what sort of arraignment was made with the FCC. As a cover your backside move, you may want to suspend all sales until they actually provide you with the correct information and correct labels for the license. Just an FYI but fines can range up to $10,000 per device sold with really no upper limit on the total amount. In the last few years the FCC has really been cracking down on various part15 devices so they may take great interest in this complaint (assuming there has really been a complaint filed). You may want to look at recent sales and find out who the FCC field agent is, chances are good that if a complaint has been filed, they have already purchased a bunch of gear. That is the normal mode of operation so that they can obtain evidence before the product is stopped. Then they test it to see just how badly it may fall outside of the proposed rules, then determine exactly what portions they will go after, and then you get a field agent knocking on the door.

I'm not an FCC expert, but have dealt with them in the past at a broadcast station. I've also read a lot of the cases that they put up on their website and talked to hobby broadcasters about their interactions with the FCC. If it was me, I would have never sold the stuff without having some kind of FCC sticker applied to each device, and if I moved into a company that was already selling unlicensed stuff, I would halt those sales until proper documentation and proper labels were applied to all devices. I would also expect that you may need to do a recall on all devices previously sold to apply the labels or at least to attempt to track down each device and send the owner the proper labels. In short I wouldn't mess around with the FCC.

And no I do not have a stake in any other system, but I am still considering the Jeti system in the future so it would be a shame if it was prohibited from import for several months or years due to a mistake. Right now I have Spektrum gear but may want to go a different way in the near future.

[codezilla]

Jeti is working on the FCC paperwork. It is my understanding that the system meets all the requirements.

Thanks,
Jason Cole
Hobby Lobby

If Jeti is WORKING on the FCC certification, what's going to happen to the existing modules/rx's that's already in customers' hand? Do we have to send all of them in to get them certified or are you going to have a recall/exchange?

TIA,
Adrian

[village_idiot]

Not sure if you pulled the TX modules or if they are just out of stock... But you forgot that the receivers also transmit and also need the same FCC certification. In fact since the TX modules use a previously built RF section (Meshnetics module that can be clearly seen in the photos), those might really be legal (if the Meshnetics FCC sticker is applied). The receivers use a custom built RF section and definitely need the certification to import into the USA.

[Flyboone]

Hey guys,
I'm not exactly sure about the process. It's my understanding that the modules and rx's meet all of the FCC requirements, but Jeti never went the certification process. We have suspended all sales until this is worked out. We will inform customers who purchased thus far if they need to do anything. Hopefully Jeti will resolve this soon, I really want to try out the variometer!

Thanks,
Jason Cole
Hobby Lobby

[Gordito Volador]

Jason,

I really want to keep using my Jeti stuff that I have in many of my planes and not be subject to an FCC recall because of a paperwork problem. So far the Duplex has proven to be a great product right out of the box. Surely someone has a handle on where HL (the importer and US sales agent) and Jeti are in the process of getting it worked out. Inquiring minds need to know!

Regards, Bill

[village_idiot]

Jason,

I'm not sure if this will work for you or against you, but you may want to try and contact the FCC before they contact you. If you were mislead by Jeti and thought that they were certified, then you might get out of this without too much of a fine. But I think it might be worth the time to look up the enforcement division on the FCC.gov site and see if you can find a way to contact them. Suspending sales is a good step and would be the first thing they will require. But I will say that I have a feeling that this will be anything but an easy issue to deal with. And unfortunately the only real way to get off with a minimum is to push the fault to Jeti. It may mess up your status with Jeti to do this so you should probably contact your legal council and see what they suggest. Be ready for the FCC to start looking at the other Jeti products too, if they think the ESCs may have spurious radiation over the limits (for an unintentional radiator), then you might have another issue. Pretty much they are going to look at everything you sell and see just how many items might have issues. They will probably require the inventory records of all the Duplex sales that you made so it might be worth getting that info into a file to hand over. You might also want to compile a list of the people that have purchased any of these devices and were shipped to the USA, put them into an email group so that you can send out a mass email if this is required. They could require that you attempt to buy everything back to avoid a fine. It's really hard to tell what is going to happen, but the easier you make it for them to do their job, the more lenient they are likely to be.

Wish I had better suggestions for you and I truly hope this doesn't turn out too badly for Hobby Lobby.

[Flyboone]

Thanks guys,
We are now helping Jeti get this resolved. We are in touch with the FCC and are sending test units to a lab. This really won't be that big of a deal. It should have no problem passing the tests. The only thing I don't know at this point is how long the process will take before we can start selling them again. I'll keep you informed as I find out.

Jason Cole
Hobby Lobby

[Gordito Volador]

Jason,

Thank you for the heads up on this. I really appreciate your communicating with us regarding this issue. The Duplex is way too good of a radio link to have it derailed over a paperwork issue. Thanks again!

Regards, Bill

[codezilla]

Jason,

Thank you for the heads up on this. I really appreciate your communicating with us regarding this issue. The Duplex is way too good of a radio link to have it derailed over a paperwork issue. Thanks again!

Regards, Bill

My feelings exactly. I hope this gets resolved soon. Thanks for the update.

Adrian

[village_idiot]

I see that you still have the "receivers" for sale. Are you aware that since this system is bidirectional that the "receivers" are also up to full power transmitters? If my memory is correct, the 6 and 8 channel "receivers" have the same output power as the TX modules, the 4/5 channel has something less than that.

[Flyboone]

Thanks,
Yes we are aware of the rx transmissions and are looking into that part of it. Thanks for looking out for us!

Jason

[codezilla]

Any updates regarding this?

How long does FCC certification process typically take?

Adrian

[Flyboone]

I don't really have any updates at this point. I have no idea how long something like this takes. I wish I had more answers.

Jason

[village_idiot]

If a complaint was really filed, it could take a long time until they are willing to let it get back to market. Did anyone from the FCC confirm if there was a complaint or not? Are you paying for the engineering company to test the equipment or is Jeti?

[Flyboone]

I do not know if a formal complaint was filed. We talked to some FCC certified labs and gave some information to Jeti. Man are those tests expensive!

Jason Cole

[village_idiot]

They should check the two listed labs in China for testing too, might be cheaper. There was one place in the USA that had a price lower than I thought, it's in a thread up in the radios forum. Used to be that testing was basically $10,000.00 per item with a reduction for similar items that could all be tested at the same time. The place mentioned was a lot cheaper than that.

I'm surprised that no one from the FCC has been in touch yet, especially since the product is off the market and since they have undoubtedly used google to search about it and found threads all over this site. The clear lack of FCC number on the devices means the case is really closed, they don't have to show if the product passes or fails since all items like this must have an FCC ID clearly applied to the outside of the device. The lack of the sticker is more than enough for a fine up to the maximum allowed. Look at some of the fines the assessed against retailers for failure to disclose the lack (or presence) of a digital (ATSC) tuner in TV's sold recently. Must have been about 20 of those back in February. Maybe Jeti contacted them and is taking all the blame, that could save you from the fines.

[Gordito Volador]

Jason,

The big question is, are they going to get certified or are all of the US customers out of luck in regards to being able to use their Jeti radios? This is a great product, however if it isn't going to be certified we need to be told so. Then we will have to move on to something else. I for one have five Rx's and a Tx module, that by law I cannot use until they are certified. I am a patient guy, but only for so long.

Regards, Bill

[Guz]

Gotta ask: Any new information?

[Flyboone]

No news yet. I have no idea how long something like this takes.

Sorry,
Jason Cole
Hobby Lobby

[Guz]

Nuts.

I was holding out for going 2.4 till someone came out with a variometer/altimeter sensor and a small 4 channel Rx (I fly DLG's and need small Rx's and I've always wanted to know how high my planes are in real time). Jeti finally comes out with what I want, and BAM! It gets pulled :(

[Jon Koppisch]

You can thank the scared competition for that!!!!

[Gordito Volador]

Jon,

I agree.

Bill

[Gordito Volador]

No news yet. I have no idea how long something like this takes.

Sorry,
Jason Cole
Hobby Lobby

Jason,

To begin the process, someone has to make the decision to spend the money and get it tested. Has that happened yet?

Regards, Bill

[Flyboone]

Bill,
I really don't know. We've provided Jeti with all kinds of information and researched some testing labs for them. I can't speak to what they have done with that information.

Jason Cole

[4*60]

Other than the one comment from a 3rd party, it's good to see the desire to be legal is prevalent here. Good show.

[village_idiot]

Actually... If I had purchased this I would have been fairly unhappy upon finding it had no FCC certification. I work in broadcast and it could have jeopardized my ability to find work and deal with the FCC had I gotten caught using it. Yes chances were very slim of getting caught, but it is still something that needs to be considered for some of us.

Also the last time I checked there was still nothing on the FCC enforcement pages, I still find it very odd that no one at Hobby Lobby has been contacted.

[codezilla]

You can thank the scared competition for that!!!!

I'm actually ok that this is happening NOW than later. Imagine Jeti getting pulled after acquiring 20+ rx's. At least I can pull out with minimal damage (5 rx + 1 sensor) if things don't work out. I guess I can still sell my rx's to Europeans. Of course, it would've been best if Jeti had FCC id to begin with.

Adrian

[Gordito Volador]

Bill,
I really don't know. We've provided Jeti with all kinds of information and researched some testing labs for them. I can't speak to what they have done with that information.

Jason Cole

Jason,

Thanks for the update. So, in a nutshell, those of us who own these setups cannot legally use them and are going to be in limbo for an unknown amount of time. My understanding now is that the issue is in the hands of Jeti to get it resolved, but nobody here knows what they are doing about it. This is a great product, and in my opinion, better than most of them on the market. It is a real shame that HL and Jeti didn't accomplish the due dilligence before bringing them to market in the US. I sure hope that someone gets it resolved sooner than later. Perhaps HL should consider stepping up to resolve the matter with the loyal customers who trusted you guys to bring a legal product to the market.

Regards, Bill

[Gordito Volador]

Hey Jason,

It is like two months already since this fiasco began. Can you give us an update?

Regards, Bill

[village_idiot]

Wow, it is almost two months now.

[Guz]

Yea, need info!!!

I've got my shopping list ready:
1 DUPLEX TMe : transmitter module for Multiplex EVO 7, 9 and 12.
1 Antenna 2.4 - 2.5 GHz, 2 dBi (? If it doesn't come with the TMe ?)
2 DUPLEX R4 : 4 channels receiver
1 Module MVario
1 JETIBOX
1 Hold for JETIBOX

I'm working now, and actually have some cash. Might not have it later :(

[Francois-Fra]

TMe module comes with antenna.
Istalled an TU module in my Evo, because the TMe did not exist when I changed to Jeti Duplex. Works really great. Offers you all the stuff that Jim Drew from XPS promised us since 2006.

[Guz]

TMe module comes with antenna.
Istalled an TU module in my Evo, because the TMe did not exist when I changed to Jeti Duplex. Works really great. Offers you all the stuff that Jim Drew from XPS promised us since 2006.
Thanks!

Yea... XPS : empty promises :rolleyes: It's been 3 years, dang, I didn't realize it's been that long.

[village_idiot]

Things are starting to look bad for Hobby Lobby:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1626A1.pdf
also in this post:
http://www.rcgroups.com/forums/showthread.php?t=1090144

I know ownership changed recently, but what was done before could really mess you guys up with this Jeti issue.

[bhchan]

If the Jeti tx/rx not available because of the FCC issue, why the latest crash sale has the Jetiger which comes with a tx and rx on 2.4GHz?

http://www.hobby-lobby.com/jetiger_epo_jet_rtf_with_2.4_ghz_radio_rc_airplane s_21631_prd1.htm

Is HL importing other brand of 2.4GHz system without FCC Certs?

Brian, an EAJ

[Flyboone]

Hey guys,
Everything is fine. We are working the FCC and all is well. The Jetiger 2.4 radio system is FCC certified. We do not and will not sell any unlicensed products.

Thanks,
Jason Cole

[village_idiot]

Wish the Jetiger was available in a receiver ready system for like $99.00. The RTF radios are never very good.

[codezilla]

Any idea on the status of the FCC certification with Jeti systems? How long do you think we need to wait until HL starts selling their system again?

Adrian

[Terror Dactyl]

Don't forget that this is a Gov Dept that you are trying to guess the speed of action as well as the consideration that the view it as more than a toy that transmits

Yes I am waiting as well and I truly wish us good luck

[aero104]

Don't forget that this is a Gov Dept that you are trying to guess the speed of action as well as the consideration that the view it as more than a toy that transmits

Yes I am waiting as well and I truly wish us good luck

keep in mind, FCC certification does not have to be done through FCC.gov. There are thousands of TCB testing centers around the world that specialize in testing and FCC approval. This is from the FCC:

"What is a TCB?

A TCB (Telecommunications Certification Body) is a non-governmental body accredited by ANSI to review applications and issue FCC Certification grants of approval for devices requiring approvals."

I too am waiting for approval! I bought a xp9303 to convert for gliders.

Chris

[Guz]

Kinda bored, thought I would bump this thread to see if there has been any new information on Jeti getting their FCC ID's on their products.

[Gordito Volador]

Hey Jason,

It's three and a half months now that I cannot use my Jeti stuff. What is happening?

Regards, bill

[bhchan]

I returned all my transmitter module and related stuff to HL, since I can't use them without a receiver! The funny thing is one could buy the tx module but not the receivers back then without the certification!

Brian, an EAJ

[codezilla]

I still have hope for the Jeti will get FCC certification.

If Jeti decides to abandon the US market, I can understand that, but they should at least let the users know about it so we can move on instead of just sitting on it w/o doing anything. We didn't hear anything from Jeti or Hobby Lobby for a while, and that's frustrating.

Adrian

[Flyboone]

There really isn't any new news to report. It's a waiting game at this point. Wish I had a better answer.

Jason Cole

[Jon Koppisch]

Received this today..

we solve US market just now.

Please be patient, we want to start selling soon.

Best regards

Bc. Jakub Mitura
JETI model s.r.o.
Lomená 1530
742 58 Příbor
Czech Republic

tel: +420 556 810708 e-mail: trade@jetimodel.cz
fax: +420 556 802092 http://www.jetimodel.cz

[Guz]

Thanks for the update. It's about time!

Now they have to work out the MPX RoyalPRO v 3.30 fiasco going on for their TMe module. :rolleyes:

[village_idiot]

I find nothing when I search for Jeti or jeti* anyone know what they filed under?

[codezilla]

It's great to know that they're getting close. It would be a shame to not being able to use what I consider to be the best module based system available. :D

Adrian

[Guz]

I find nothing when I search for Jeti or jeti* anyone know what they filed under?
They might be piggy-backing on manufacturers FCC ID# 2.4Ghz module/chip that they use (which one they use, I don't know).

I just hope it comes back on the market soon for us in the USA, as I can't afford another plane being shot down (like last night) while I still sit on 72Mhz.

[village_idiot]

With the receivers they can not use a manufacturer ID since it is not a plug in module. The transmitters should have always been approved (assuming that the module was certified in the first place).

[Gordito Volador]

I would sure like to get some straight scoop defining if this radio will ever be certified for the USA. All we have so far is anecdotal tid bits. It's a great system and it would be a shame not to have this product available in the US.

[codezilla]

Received this today..

we solve US market just now.

Please be patient, we want to start selling soon.

Best regards

Bc. Jakub Mitura
JETI model s.r.o.
Lomená 1530
742 58 Příbor
Czech Republic


Well, it's been a month since this was posted. Any updates, news, anything?

Adrian

[Comm69]

Jason,

I realize that you folks have your hands full, for various reasons. But with the lack of information from HL and Jeti, coupled with the new release of the Hitec 2.4, I have decided to go with the Hitec gear that will fit into my EVO.

Sorry fella, but HL is failing to communicate as well as fix their many problems. Would like to have gotten the Jeti gear but Hitec has their buffet line open and that is where I will be going.

Best of luck to HL, you guys have your work cut out for you.

[village_idiot]

Not Hobby Lobby's fault, JETI is probably not telling them what is happening. The FCC may also be dragging their feet because of the violation.

[Comm69]

V.I.

Perhaps, perhaps not. HL is the U.S. distributor for Jeti. One would hope that HL was being kept in the loop as well as HL actively pursuing the information. Certainly, little have been said to the customer.

HL, sad to say, have fallen short on a lot of things this past year. It was time to move on to Hitec as far as the 2.4 gear. The website is still a struggle and at some point, the consumer has to accept that 'it is, what it is'.

No hurt feelings with HL, they just are not making the grade this year. :(

[Flyboone]

Yeah, we've fumbled a lot this year. We're getting it back on track though. Nothing much we can do on the Jeti Duplex front though. It's been a waiting game with no information to post.

The website is getting better and is getting ready to have a major interface overhaul that will improve the ability to find what your looking for and provide more information. The search has already been greatly improved in the last week. I understand going with Hitec. It's good stuff and it's available. Nothing wrong with that at all. I appreciate the honest feedback.

Thanks,
Jason Cole

[AllenS]

I mean no disrespect, but there is some helpful information you could post about FCC approval.

1. Is Jeti going to attempt to get certified by the FCC or not?
2. If so is there any form of time table?

So far no one has addressed the first question.

AllenS

[Gordito Volador]

Please let me add #3:

3. If it isn't going to be certified are you going to buy back the now useless equipment from us early buyers who cannot legally use it anymore?

Regards, Bill

[bhchan]

I returned mine a while back, see post 45 (http://www.rcgroups.com/forums/showpost.php?p=13139112&postcount=45) .

I was not going to keep them as I only have the tx module and no rx! I just buy them again when all the parts are available.

Brian, an EAJ

[Flyboone]

From what we know, Jeti is in process of getting them tested. I've said that before. What we don't know is how long that process takes. That's where we are at right now, waiting for it to go through. If they don't go through we'll then we'll figure out what to do at that time.

Thanks,
Jason Cole

[bhchan]

Hobby-Lobby should look into the back order list, inform those who has the Jeti rx on backorder and offer them updates or offer to take back the related items they had purchased. I was in the dark ( for 3 months) until I called and informed there was no delivery dates for the rxs.

Brian, an EAJ

[Guz]

From what we know, Jeti is in process of getting them tested. I've said that before. What we don't know is how long that process takes. That's where we are at right now, waiting for it to go through. If they don't go through we'll then we'll figure out what to do at that time.

Thanks,
Jason Cole
Just to add from email I just received this morning:

Guz:
Is there any update on when you will be re-entering the USA market for the Duplex 2,4 GHz system?

Jakub Mitura:
I´m sorry we don´t have precise time when DUPLEX will become available in the USA.

Best regards

Bc. Jakub Mitura
JETI model s.r.o.
Lomená 1530
742 58 Pr(íbor
Czech Republic

[Gordito Volador]

Guz,

Thanks for the information update. I guess that this means that we are still in limbo. This really bites considering that I am sitting on five Rx's and a Tx module that I can't legally use.

Regards, Bill

[codezilla]

Just to add from email I just received this morning:

Guz:
Is there any update on when you will be re-entering the USA market for the Duplex 2,4 GHz system?

Jakub Mitura:
I´m sorry we don´t have precise time when DUPLEX will become available in the USA.

Best regards

Bc. Jakub Mitura
JETI model s.r.o.
Lomená 1530
742 58 Pr(íbor
Czech Republic

Wow, this sounds like either they're not in a rush to get the FCC certification or worse, haven't even started the ball rolling considering it's been a few months since the units were taken off the shelf. I would think they'd have some info by now.

I guess once the Hitec system proves to be reliable, I'll probably move on as well since they do provide similar functionality as Jeti.

Adrian
* still have fingers crossed... but for how much longer?

[Greg Beshouri]

I purchased a system from HL to use in Europe but would certainly like to use it here.

I am with codezilla on the actual status.

Jason, do you know specifically if Jeti has started the certification process with the FCC?

Cheers

Greg

[Flyboone]

Greg,
I do not know if they have started the process or not. I had assumed that they had.

Jason

[Gordito Volador]

Greg,
I do not know if they have started the process or not. I had assumed that they had.

Jason

It's been five months and it is not even known for sure if the process has been started? Who at Hobby Lobby knows something about this? I would like to give them a call.

[Guz]

"What we've got here is failure to communicate." (http://www.destgulch.com/movies/luke/luke18.wav) (.wav file)

Captain - "Cool Hand Luke"

[codezilla]

Greg,
I do not know if they have started the process or not. I had assumed that they had.

Jason

As the major distributor, isn't it possible for HL to get accurate info from Jeti? It sure looks like for both Jeti and Hobby Lobby, this issue is not their priority. If it were, I would think HL would actively communicate with Jeti regarding it instead of relying on assumptions.

Adrian